Holiday Reply Desk helps retailers handle Black Friday
about 20 hours agoIt offers retailers a low-cost offline workflow for handling Black Friday support spikes without linking into live payment or order systems.
Indian stories
Naturals Ice Cream expands across India via Rebel Foods
The tie-up gives Naturals Ice Cream a faster route into new cities, with the brand now served from 77 Rebel Foods cloud kitchens nationwide.
Zoom revamps partner programme with AI & new incentives
Partners will gain new rewards and AI-focused specialisations as Zoom shifts to monthly recurring revenue growth and simpler self-service access.
Powerweave targets 30% growth as it expands AI use
AI is cutting product development times at Powerweave, as the company aims for about 30% revenue growth this fiscal year.
Jai Hind College launches marketing science lab in Mumbai
Students at Jai Hind College will analyse real consumer data in a bid to close a gap between marketing theory and practice in India.
Admatazz appoints Darrell Fernandes as growth chief
The hire is aimed at helping the independent agency deepen client ties and win new business as competition in India intensifies.
Spinny delivers record 1,370 cars on first Navratri day
India's used-car market got a festival lift as demand surged across 24 cities, with one vehicle handed over every 41 seconds.
Editor Interviews
Conversations with technology leaders, founders and operators.
Adobe CTO on plans for AI agents to access Adobe tools
Customers could soon use ChatGPT, Gemini or Claude inside Adobe's creative apps, with some file-editing tools due in a private beta in early 2027.
Yesterday
Adobe plans MCP access for AI agents to desktop apps
Creative Cloud users may soon let outside AI agents drive Adobe apps for tasks such as rotoscoping and image hole filling, starting on desktop.
3 days ago
Inside Adobe's fast-moving AI partnerships team
Adobe is accelerating AI dealmaking as it pushes its models into rival platforms and brings outside systems into its own apps.
3 days ago
Exclusive: Adobe pushes for global AI creator protections
Creators could gain new protections from commercial AI style copying as Adobe lobbies regulators in several countries for clearer licensing rules.
4 days ago
Expert Opinions
More opinions →
Plan for the day the automation fails in the warehouse
Businesses risk costly disruption if warehouse robots meet damaged stock, poor data or a system outage, Thomax's Thomas Jackson warns.
about 22 hours ago
Holiday Promo Abuse: How Fake Sign-Ups Drain Your Sales Budget
Fake holiday sign-ups can drain margins, distort demand data and leave retailers paying discounts, shipping and support costs for worthless accounts.
about 22 hours ago
Data Governance in Banking: A Framework for Better Data Quality
Poor-quality records can undermine compliance, slow onboarding and weaken fraud checks, making robust data governance essential for banks.
5 days ago
There is no such place as APAC
10 days ago
Why revenue leaders need a connected commerce chain
16 days ago
6 Steps to Get Property Data Ready for Real Estate Technology
23 days ago
7 Steps to Implement Digital Identity Verification Successfully
about 1 month ago
Latest News
More news →
Foster Moore & Bundesanzeiger launch GRX venture
Businesses could soon verify company details faster across borders as Foster Moore and Bundesanzeiger's GRX pilot links official registers without a central database.
Swipesum launches CPO to fix merchant payments costs
Merchants facing rising card-processing fees may get a single command centre as the St. Louis firm bundles software with human payments support.
Cloudinary to integrate media tools with Amazon CloudFront
The tie-up could cut setup time for teams serving images and video through CloudFront, while reducing custom code and extra media tools.
OpenAI expands ChatGPT Ads to 44 countries via Aleph
Brands and agencies in 44 markets can now buy ChatGPT Ads locally, with billing, onboarding and support handled by Aleph.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Sofiah Nichole Salivio
News Editor
Sofiah Nichole has balanced a dual passion for technical precision and the written word since 2017. Before diving into the world of Civil Engineering, she spent years navigating school press conferences and contributing to university publications, honing her skills as a versatile staff writer. Outside of her engineering labs, you can find her advocating for student voices and looking for the next great story to tell. She believes that whether you are building a bridge or a news report, the foundation must be rock solid.
Anthony Caruana
Interviews Editor
Anthony has been living and breathing technology since he was a child. He has contributed to almost every major technology publication in Australia as well as editing a few along the way. In his spare time, he likes to run, especially on trails, and plays Australian Rules football through the winter.
David Shilovsky
Interviews Editor
David joins us from a primarly sports reporting background, but has a keen interest across all facets of technology, especially any Apple product, the latest in OLED televisions and gaming consoles. He brings significant editorial experience to the role, with various digital and print publications on his CV. In his spare time, David enjoys watching or playing sport, playing video games and checking out live music.
Donovan Jackson
Interviews Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interviews Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key.
Analyst Insights
Industry research and analysis from leading firms.
Zendesk launches outcome AI platform with new pricing
Customers will pay for resolved issues instead of software seats as Zendesk ties AI billing to verified service outcomes and business work.
3 days ago
Kantata launches AI business intelligence for services
Professional services firms can now query their finance and delivery data in natural language, cutting delays that slow decisions on margins and staffing.
Last week
Cloudinary named Gartner Leader in digital asset management
The shift boosts Cloudinary's standing as brands race to automate image and video management across websites, apps and marketing channels.
Last month
HKEX outlines move to T+1 settlement for cash market
Market participants have been warned they will have less time for trade matching and settlement checks as Hong Kong prepares to shorten its cycle.
Last month