Merchants face internal fraud blind spot, report warns
about 2 hours agoFewer than four in ten affected merchants are monitoring employee fraud, leaving seasonal hiring spikes to widen losses from chargebacks and refunds.
Indian stories
Blue Machines AI launches Floe for Indian customer chats
The model aims to stop Indian customer-service bots from switching languages unnecessarily, reducing friction in live voice and chat exchanges.
Harness launches AI security agents to speed fixes
The new tools aim to cut the gap between finding a flaw and fixing it from weeks to hours as attacks accelerate.
Cygnet.One launches Agentic AI platform for accounts payable
Enterprise finance teams could cut invoice delays and payment risks as Cygnet.One automates tax checks, matching and approvals.
Visa unveils three-tier Infinite card range in India
The refreshed suite targets India's fast-growing affluent class with tiered travel, dining and concierge perks, plus higher transaction limits.
Ai+ Smartphone to add 100 service centres in south
South Indian buyers are set to get faster repairs and support as the handset maker widens its after-sales network beyond its north-heavy sales base.
Rapoo names Trustech as India distributor for AV gear
Hybrid offices across India should gain easier access to Rapoo's cameras and headsets after Trustech became its exclusive national distributor.
Editor Interviews
Conversations with technology leaders, founders and operators.
Quantum computers aren't here yet. But the data threat is
Hackers are already stockpiling encrypted data for Q-Day, when quantum machines could break RSA and ECC in minutes.
Tue, 9th Jun 2026
Exclusive: Google Cloud accelerates shift to agentic data
Enterprises may soon design data systems for AI agents rather than staff, as Google Cloud adds real-time context, automation and cross-cloud access.
Thu, 23rd Apr 2026
Exclusive: Google sees success with niche AI playbooks
Enterprises are under pressure to prove AI returns as Google pushes reusable, sector-specific playbooks into production across 19 industries.
Thu, 23rd Apr 2026
Google sees retail success with agentic commerce push
Retailers are using Google’s new AI suite to speed up shopping and support, with Bunnings already live and UCP adoption starting to grow.
Thu, 23rd Apr 2026
Expert Opinions
More opinions →
Trusted, real-time customer context: The foundation for faster decisions
Fast-moving travel and hospitality brands risk missed bookings unless they unify customer data in real time across marketing, care and operations.
about 9 hours ago
6 Pillars of data quality and strategies for improving your data
Poor data quality is driving costly errors, weaker customer service and missed revenue unless organisations keep records accurate and current.
about 14 hours ago
For sensitive health categories, eCommerce can remove more than just the ...
Discreet packaging, clearer product information and easier repeat ordering are helping buyers of continence products avoid embarrassment and confusion.
1 day ago
Most pharma AI is borrowed, ours is built
3 days ago
Why You Need Phone Validation in Your Customer Data Toolkit
7 days ago
Customer data integration: A data quality checklist
9 days ago
Why enterprise AI must learn to act, not just talk
14 days ago
Latest News
More news →
Ant International launches FalconTST 2.0 for banks
Barclays, Citi, Deutsche Bank and Standard Chartered are using the model to improve cash-flow and FX forecasts, with accuracy above 93%.
Ui Ai launches Amica digital employee for customer service
Businesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.
Eskimo adds stablecoin payments for travel eSIM plans
Travellers buying eSIM data in 175 countries can now pay with stablecoins as Eskimo seeks faster checkout and wider payment choice.
Wearables set for USD $1 trillion revenue boom by 2032
Higher-priced smartwatches and earbuds are expected to drive more than USD $1 trillion in wearables revenue by 2032, Counterpoint says.
Our Editorial Team
Every story is shaped by real people: journalists, editors and contributors.
Donovan Jackson
Interview Editor
Fascinated by the technology industry after a visit to a Computer Faire in 1998, Donovan Jackson first worked as a public relations consultant for enterprise software and hardware distribution companies in 2000, then as a journalist for IDG-affiliated channel and trade publications, and as a producer of commercial content as an agency owner through the 2000s and 2010s. He has served as ITBrief editor in the last days of the printed magazine, and has a long association with TechDay as a contributor to special projects. Donovan has wide interests spanning technology, philosophy, bicycles, literature, psychology, motorcycles, travel, geography, history, general knowledge, and various combinations of these and other subjects.
Jake MacAndrew
Interview Editor
Jake MacAndrew started off writing breaking news hits in his early days as a journalist. Since those late nights on the pulse for local breakthroughs, he has written stories on many topics, from cybersecurity education in Ukraine to the investment potential of fine wines. With each story Jake writes, no matter the topic, in-depth and accurate reporting is key. Previously living in Edinburgh, he's back in his hometown of Toronto.
Joseph Gabriel Lagonsin
News Editor
A passionate gamer with a strong love for manga, webtoons, and binge-worthy series. With one year of professional experience in editing and publishing, bringing a sharp editorial eye and a deep appreciation for storytelling, focusing on creating and refining content that connects with modern audiences.
Karen Joy Bacudo
Finance Editor
Karen wears two hats with us, balancing her role as an editor while assisting with our finances and accounting. This means she has her finger on the pulse whether its writing content or reconciling numbers. On both sides she brings the same level of accuracy and precision.
Mark Tarre
News Chief
Mark Tarre is the News Chief at TechDay, where he leads newsroom operations across the global network and oversees the accuracy, quality, and relevance of industry news coverage. A journalist and PR writer with nearly a decade of experience, he has worked across newsrooms, public relations, and digital publishing. He holds a degree in journalism.
Sean Mitchell
Publisher
Having started his career at Renaissance. Sean joined Apple in Melbourne for a number of years before working in the media space. This started with Review Publishing and later the tech publisher IDG Communications. In 2006 he was involved in the launch of The Channel magazine. As they say – the rest is history.
Analyst Insights
Industry research and analysis from leading firms.
Infosys Aster named leader in Everest Group marketing
Demand for integrated marketing services is rising as enterprises seek measurable AI returns, with Infosys among 29 providers rated by Everest Group.
Today
Infios named a leader in IDC MarketScape assessments
Rising fulfilment complexity is pushing manufacturers and retailers towards AI tools that can route stock, orders and delivery promises more effectively.
Last week
Blue Yonder unveils AI tools & sustainability findings
Supply chain leaders are under pressure as Blue Yonder's survey finds sustainability slipping down priorities despite mounting climate and inflation risks.
Last week
TP named visionary leader in Asia-Pacific Frost Radar
Asia-Pacific customer experience providers are under pressure to prove AI delivers measurable gains, with TP scoring highest on innovation and growth.
This month