Top news
Rimini Street wins multiple prestigious industry awards
Yesterday
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Customer service
Rimini Street has garnered multiple prestigious awards, including the Trust Radius 2025 Buyer’s Choice, recognising its excellence in client service and support.
Study finds 8.5% of GenAI prompts risk data exposure
Yesterday
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data protection
FourKites unveils AI Control Tower for supply chain leaders
Yesterday
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digital twins
Brightcove earns ISO data security certification, ISO 27001
Yesterday
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data protection
Concur Travel leads with ISO 14083 emissions integration
2 days ago
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online bookings
Adyen unveils AI tool to optimise payments & cut costs
3 days ago
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customer experience
Recent news
Verizon & Honeywell collaborate on new retail tech bundle
3 days ago
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digital transformation
Adobe unveils Live Co-Editing feature in Photoshop beta
4 days ago
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collaboration
SuperDial acquires MajorBoost to enhance voice AI in US
4 days ago
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voice ai
Automation revolutionises company management processes
4 days ago
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expense management
ProGlove unveils Warehouse 360 for real-time insights
4 days ago
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autonomous systems
Travel industry faces rising threat from malicious bots
4 days ago
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customer data
Snowflake invests USD $20 million in data cloud training
5 days ago
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digital transformation
Meta shifts to user-driven content moderation model
Last week
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facebook
Record USD $241 billion in US holiday online sales for 2024
Last week
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buy now pay later
Yahoo DSP announces partnerships to boost ad capabilities
Last week
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data privacy
Expert columns
Why traditional loyalty programs are failing to meet modern customer expectations
By Anurag Vasisth, Co-chair and Group Chief Executive Officer, Loyalty Now
Eight hospitality tech trends transforming pubs in 2025
By Mitchell Stone, Executive Director, Quantaco
GenAI in action: Transforming APAC business functions to deliver superior customer experiences
By Harsha Solanki, VP GM Asia, Infobip
Rapid growth in Australian eCommerce & its challenges
By Philip Makowski, Marketing Director, APAC, Dematic
The imperative of cybersecurity in manufacturing
By Lesley Carhart, Director of Incident Response, Dragos
Peak performance in peak season: Leveraging EMM solutions for seamless operations
By Michael Dyson, VP for Sales, APAC, SOTI
Enhancing customer service through AI-powered personalisation
By Emily Bristow, SVP Global head of Blue Prism professional services & customer success, SS&C Blue Prism
How retail businesses can build loyalty this festive season despite financial constraints
By Anurag Vasisth, Co-chair and Group Chief Executive Officer, Loyalty Now
Turning inventory management and delivery into a peak season competitive advantage
By Rob Hango-Zada, Co-Founder and Co-CEO, Shippit
The key to AI success in hospitality? Building trust
By Paul Hadida, General Manager, APAC GTM, SevenRooms
Unlocking unused customer data: A wake up call for travel and hospitality
By Billy Loizou, Area Vice President, Amperity
Unlocking the customer-centric value of ERP systems in distribution
By Terry Smagh, Senior Vice President & General Manager, Asia Pacific & Japan, Infor
Job moves
Mark Bishof appointed new CEO of Medallia
Last week
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customer experience
Hoonartek appoints Sunil Sharma as chief delivery officer
Last month
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artificial intelligence
Groyyo promotes Nitin Jain to Co-founder role
Last month
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south korea
Rob Ferguson named Chief Revenue Officer at Amperity
Last month
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artificial intelligence
Zendesk appoints Shashi Upadhyay as AI strategy leader
Last month
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artificial intelligence
Adobe names Lara Balazs as new chief marketing officer
Last month
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digital marketing
Impact.com appoints EJ Owens to lead APJ community efforts
Mon, 25th Nov 2024
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omnichannel
Amperity appoints Tony Owens as new CEO to drive growth
Wed, 13th Nov 2024
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data analytics
Auctane appoints Kelly Vincent as Chief Product Officer
Wed, 13th Nov 2024
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software-as-a-service
Pixellot appoints Doron Gerstel as new Chief Executive
Thu, 7th Nov 2024
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digital entertainment
Brooke Eichhorn joins Behamics to lead APAC partnerships
Tue, 22nd Oct 2024
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ecommerce
Genesys appoints Albert Nel as APAC sales leader
Fri, 18th Oct 2024
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customer experience
