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How AI is modernising maritime procurement
Digital Transformation

How AI is modernising maritime procurement

Shipping firms in Asia Pacific are using AI to cut procurement errors, speed compliance checks and improve emissions tracking, an Achilles survey found.

By Carsten Schmidt • 5 min read • Today
Infobip WhatsApp assistant cuts Overseas Express queries
Network Infrastructure

Infobip WhatsApp assistant cuts Overseas Express queries

Routine parcel-status checks are shifting to WhatsApp, easing pressure on support teams as Overseas Express cuts enquiries by more than 60%.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Gartner: firms shift growth to monetisation & platforms
Digital Transformation

Gartner: firms shift growth to monetisation & platforms

Large firms are increasingly squeezing more revenue from existing assets as product innovation loses edge to copycat rivals and tighter capital scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Zitcha launches Snapchat integration with Officeworks
Digital Transformation

Zitcha launches Snapchat integration with Officeworks

The deal lets retailers target younger shoppers on Snapchat and tie ad spend to sales, as Officeworks tests offsite retail media.

By Mark Tarre • 4 min read • Yesterday
OptiValue launches ICUDS to bolster counter-UAV defence
Drones

OptiValue launches ICUDS to bolster counter-UAV defence

Government backing for the AI-enabled platform gives OptiValue an early foothold in a market where buyers are spending on airspace security and resilience.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Appcharge study finds local acquiring lifts gaming payments
Gaming

Appcharge study finds local acquiring lifts gaming payments

Local banks approved in-country gaming payments 8.4 percentage points more often than cross-border routes, Appcharge said.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Fragmented payment systems are costing your business
Digital Transformation

Fragmented payment systems are costing your business

Reconciliation delays and duplicate admin are draining cash flow as businesses juggle card, wallet and debit payments across separate systems.

By Masseh Haidary • 4 min read • 2 days ago
AI agents expose revenue gaps across major websites
Customer Experience

AI agents expose revenue gaps across major websites

Most major websites are unprepared for AI agents, with D3 Research finding 84% of readable policy files scored a D or F.

By Mark Tarre • 4 min read • 2 days ago
D2C Insider summit spotlights AI's role in consumer brands
Digital Transformation

D2C Insider summit spotlights AI's role in consumer brands

AI is moving from side project to core strategy for consumer brands as founders seek sharper margins, faster sales and better operations.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago
Nintex unifies automation & AI in platform overhaul
Digital Transformation

Nintex unifies automation & AI in platform overhaul

Organisations can now govern and deploy workflows, apps and AI together in one environment, aiming to cut rollout friction across departments.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Certinia study finds integration key to AI success
Digital Transformation

Certinia study finds integration key to AI success

Organisations with fully integrated systems were far more likely to see AI deliver profits, expansion and better forecasts, a global study found.

By Mark Tarre • 4 min read • 3 days ago
Talkdesk report says AI adoption outpaces business gains
Digital Transformation

Talkdesk report says AI adoption outpaces business gains

Despite near-universal deployment, most firms cannot prove AI is lifting service results, with only 5% able to measure business impact.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Intelligent flexible Payments: A new approach to reducing preventable debt
Fintech

Intelligent flexible Payments: A new approach to reducing preventable debt

Households could benefit from payment plans that match irregular incomes, as energy suppliers seek to curb rising arrears and debt.

By Graham Scanlon • 5 min read • 3 days ago
Payouts.com picks Casper for AI agent payment settlement
Fintech

Payouts.com picks Casper for AI agent payment settlement

AI agents gain a dedicated payment rail as the partnership aims to remove reliance on human card details for software-led purchases.

By Karen Joy Bacudo • 4 min read • 3 days ago
Customers at the centre of Adobe's new AI evangelist role
Digital Transformation

Customers at the centre of Adobe's new AI evangelist role

Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.

By Sean Mitchell • 6 min read • 3 days ago
BharatLaw AI launches DPDPGuard.ai for India compliance
Software-as-a-Service

BharatLaw AI launches DPDPGuard.ai for India compliance

Companies handling personal data face stricter deadlines and fines of up to INR ₹250 crore as India phases in its privacy law.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Instawork launches Instacore wearable robotics data tool
Manufacturing

Instawork launches Instacore wearable robotics data tool

Businesses and workers can be paid to capture robot-training data in live workplaces, as the system targets India's growing physical AI market.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Avetta appoints Lynda Richards as APAC health chief
Digital Transformation

Avetta appoints Lynda Richards as APAC health chief

Greater scrutiny of contractors and supply chains in APAC is driving Avetta to strengthen its safety and risk advisory team with a new hire.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago
Nexxen standardises Smart TV home screen ad buying
Digital Media

Nexxen standardises Smart TV home screen ad buying

Advertisers can now buy Smart TV home screen placements more easily across brands as Nexxen's standard format cuts fragmentation for demand-side platforms.

By Mark Tarre • 3 min read • 4 days ago