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Expert Opinions

The working capital hiding on warehouse shelves
Data governance

The working capital hiding on warehouse shelves

Heavy industry sites can free up cash by tackling slow, obsolete spares that inflate inventory and distort balance sheets.

By Tim McLain • 5 min read • Last week
Fluent is not factual: Why AI needs verified data in APAC
Data Protection

Fluent is not factual: Why AI needs verified data in APAC

Unverified AI outputs can quietly drive failed deliveries, compliance noise and customer-record errors across Asia Pacific businesses.

By Edmund Ng • 5 min read • This month
The next eCommerce interface may not be a screen
Wearables

The next eCommerce interface may not be a screen

AI agents could soon handle shopping, payments and support in the background, forcing businesses to strengthen trust as screens fade from view.

By Bobby Joseph • 6 min read • Last month
B2B E-commerce Is Going Digital. Are APAC Businesses Ready?
Digital Transformation

B2B E-commerce Is Going Digital. Are APAC Businesses Ready?

APAC firms face tougher onboarding, fraud and compliance demands as buyers increasingly expect B2B transactions to be as seamless as retail.

By Shivani Pimpili • 6 min read • Last month
Some AI risks more subtle than others
Digital Transformation

Some AI risks more subtle than others

Widespread use of chatbots and drafting tools may leave workers less able to verify outputs or think independently, Walsh said.

By Donovan Jackson • 3 min read • Last month
How multi-shopper AI is transforming retail store operations
Customer Experience

How multi-shopper AI is transforming retail store operations

Retailers could cut stockouts and queues as multi-shopper AI turns live store data into faster replenishment and staffing decisions.

By Andal Alwan • 4 min read • Last month
Are you still panning? There is a better way to extract mainframe gold
Data Analytics

Are you still panning? There is a better way to extract mainframe gold

Real-time mainframe data is becoming crucial for faster lending, fraud checks and insurance quotes, as stale feeds can mislead AI systems.

By Kaushik Bagchi • 5 min read • Last month
From data to delivery: How digital connectivity can change the way india moves goods
Supply Chain

From data to delivery: How digital connectivity can change the way india moves goods

Better data sharing could make supply chains more predictable for MSMEs, as India links highways, ports and warehouses with digital systems.

By Arvind Devaraj • 4 min read • Last month
Why trusted 'Customer Context' is critical in the agentic AI era
Data Protection

Why trusted 'Customer Context' is critical in the agentic AI era

Without trusted customer data, autonomous agents can misfire at machine speed, putting consent, offers and records at risk across Asia Pacific.

By Belinda Lloyd • 5 min read • Last month
From Clipboard to Cloud: Why manual temperature checks are a food safety gap of the past
Digital Transformation

From Clipboard to Cloud: Why manual temperature checks are a food safety gap of the past

Food retailers face avoidable spoilage, illness risk and regulatory exposure as most still rely on manual checks that miss cold-chain failures.

By Johan Joubert • 5 min read • Last month
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • Last month
The Hidden Data Quality Risks of Holding Data for Too Long
Data Protection

The Hidden Data Quality Risks of Holding Data for Too Long

Keeping stale records in active systems can distort reporting, raise security exposure and drive up storage costs for organisations.

By Bobby Joseph • 6 min read • Last month
CISO-CFO alignment key as cyber insurance market shifts
Disaster Recovery

CISO-CFO alignment key as cyber insurance market shifts

With premiums flat for now, buyers who tie cover to outage costs can avoid nasty surprises when cyber insurers start tightening terms.

By Richard Seiersen • 5 min read • Last month
Why Email and Phone Append Matter for Prescreen Campaigns
Data Protection

Why Email and Phone Append Matter for Prescreen Campaigns

Campaigns can fail at the final mile if stale inboxes and recycled numbers keep time-sensitive offers from reaching the right consumers.

By Shivani Pimpili • 5 min read • Last month
6 Industries that need address verification
Customer Relationship Management

6 Industries that need address verification

Bad address data can now trigger missed deliveries, compliance gaps and fraud risks across sectors from retail to healthcare.

By Shivani Pimpili • 5 min read • Last month
How AI is modernising maritime procurement
Digital Transformation

How AI is modernising maritime procurement

Shipping firms in Asia Pacific are using AI to cut procurement errors, speed compliance checks and improve emissions tracking, an Achilles survey found.

By Carsten Schmidt • 5 min read • Sat, 29th Aug 2026
Fragmented payment systems are costing your business
Digital Transformation

Fragmented payment systems are costing your business

Reconciliation delays and duplicate admin are draining cash flow as businesses juggle card, wallet and debit payments across separate systems.

By Masseh Haidary • 4 min read • Thu, 27th Aug 2026
Intelligent flexible Payments: A new approach to reducing preventable debt
Fintech

Intelligent flexible Payments: A new approach to reducing preventable debt

Households could benefit from payment plans that match irregular incomes, as energy suppliers seek to curb rising arrears and debt.

By Graham Scanlon • 5 min read • Wed, 26th Aug 2026
Cross-border checkout has a data quality problem
Customer Experience

Cross-border checkout has a data quality problem

Poor data at checkout is fuelling cost surprises, missed deliveries and fraud fears that are turning many cross-border shoppers away.

By Edmund Ng • 5 min read • Mon, 24th Aug 2026