eCommerceNews India - Technology news for digital commerce decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon

Illustration contrasting not for profit offices modern vs outdated tech australia nz digital gap

AI use in not-for-profits surges but digital gaps remain stark

Last week
#
digital transformation
#
ai
#
cybersecurity
AI adoption in Australia’s not-for-profits has doubled, but only 14% have AI policies, leaving many ill-prepared amid rising demand and digital gaps.
Stressed uk small business owner desk cluttered paperwork calculator loan documents british high street

Confusion & shame drive UK SME founders to abandon loans

Last week
#
fintech
#
smb
#
financial literacy
Nearly 60% of UK SME founders abandon loan applications due to confusion and shame, worsening the GBP £65 billion funding gap and stalling business growth.
Digital cloud interconnected padlocks magnifying glasses security audit kubernetes

Teleport enhances EKS identity security with deeper audit insight

Last week
#
virtualisation
#
hyperscale
#
cloud security
Teleport has upgraded its Identity Security product to offer deeper audit insights for Amazon EKS, enhancing visibility of access risks in Kubernetes environments.
Realistic illustration merchant asian market scanning smartphone contactless payment qr code

Visa expands Scan to Pay QR service for Asia Pacific merchants

Last week
#
crypto
#
fintech
#
payment technologies
Visa has launched its Scan to Pay QR service across Asia Pacific, enabling millions of merchants to accept Visa payments via popular digital wallets and apps.
Classic british bank building tangled computer cables old hardware cloud ai barriers

Outdated IT & regulation slow UK banks’ drive for AI adoption

Last week
#
fintech
#
data privacy
#
ai
UK banks face slow AI adoption due to outdated IT, data challenges, and regulatory uncertainty despite optimism about AI's future impact on finance.
Uk industrial workers digital skills gap ai technology factory illustration

Digital skills gap stalls AI progress for UK industrial firms

Last week
#
document management
#
digital transformation
#
ecm
Nearly half of UK industrial midmarket firms cite digital skills shortages, especially in AI, as a major obstacle to business growth and digital transformation.
Australian office business people discussing branding charts limited investment

Australian firms value branding but fail to invest with discipline

Last week
#
cx
#
martech
#
hcm
Despite 81% of Australian business leaders valuing branding as vital, only 16% plan to boost investment, revealing a gap between belief and action.
Australian office workers hesitant technology challenge digital cloud gears

Australian payroll faces pressing AI skills gap as sector lags in adoption

Last week
#
data privacy
#
ai
#
skills gap
A new report reveals 70% of Australian payroll professionals lack AI skills, with nearly half yet to adopt AI despite its compliance benefits.
Digital illustration broken padlock over australia map cyber threats

Average ransomware payments in Australia halve to AUD $711,000

Last week
#
malware
#
ransomware
#
advanced persistent threat protection
Average ransomware payments in Australia have halved to AUD $711,000 as businesses become more prepared and less willing to pay ransoms after attacks.
Worried person using laptop with scam popups online financial fraud australia nz

Job & financial scams surge as cost pressures hit Australia & NZ

Last week
#
phishing
#
email security
#
cybersecurity
Job and financial scams are rising in Australia and New Zealand as cost-of-living pressures drive more consumers into risky online offers, warns Trend Micro.
Illustration server digital locks shields spotlight cracks vulnerabilities insecure data protection ai adoption

Most organisations neglect key security in rapid AI adoption

Last week
#
data protection
#
devops
#
hybrid cloud
Despite 89% piloting AI, 78% neglect core data security, leading to breaches largely from known vulnerabilities, warns new Tenable research.
Bustling uk high street festive season shoppers holiday lights delivery vans

UK retailers urged to act as festive sales set for growth

Last week
#
supply chain
#
e-commerce
#
online shopping
UK retailers are urged to proactively plan for festive sales growth amid supply chain challenges, as forecasts predict stronger performance in the Golden Quarter.
Indian marketer thinking at desk with ai social media content icons

Indian marketers face confidence gap despite growing AI adoption

Last week
#
genai
#
ai
#
marketing
79% of Indian marketers plan to increase AI use, yet only 46% feel confident using it effectively, revealing a major confidence gap despite rising adoption.
Illustration busy australian city office labour shortages productivity challenges

Labour shortages & rising costs stall Australia’s productivity

Last week
#
supply chain
#
productivity
#
small business loans
Labour shortages, rising technology costs and low engagement are stalling Australia's productivity, with one in three firms struggling to recruit skilled workers.
Worried us business executives modern boardroom ai risk digital brain

AI risk now surpasses economic slowdown for US business leaders

Last week
#
data protection
#
digital transformation
#
advanced persistent threat protection
AI has surpassed economic slowdown as the top risk for US business leaders, with 50% citing AI concerns in a survey of mid-market executives.
Confident executive business suit digital security dashboard financial growth north american skyline

CISOs see pay rise outpace budgets as market activity intensifies

Last week
#
risk & compliance
#
cybersecurity
#
ciso
CISOs in the US and Canada saw average pay rises of 6.7% in 2025, outpacing security budgets which grew just 4%, amid a surge in market activity.
Modern office businesspeople analyzing data digital screens ai icons circuit patterns investment technology resilience

UK firms dedicate 49% of resilience budgets to AI & tech

Last week
#
digital transformation
#
partner programmes
#
supply chain
UK firms allocate 49% of resilience budgets to AI and technology, outspending supply chain and talent upskilling amid rising regulatory pressures.
Realistic smartphone chat interface digital assistant icons secure communication

Sinch predicts fivefold growth in AI-driven digital messaging by 2026

Last week
#
cx
#
martech
#
ai
Sinch predicts AI-driven digital messaging will grow fivefold by 2026, reshaping customer engagement with smarter, faster, and more secure communications.
Concerned new zealander with laptop digital clouds social media icons shadowy privacy risks

Kiwis grow wary of AI, privacy risks & unreliable online info

Last week
#
storage
#
surveillance
#
data privacy
New Zealanders show growing caution towards AI, privacy risks, and online misinformation, with 67% seeing misinformation as a serious issue, the 2025 survey finds.
Us switzerland uk cultural landmarks education research arts highlights

US, Switzerland & UK best retain soft power amid AI surge

Last week
#
edutech
#
ai
#
education, learning & training
The US, Switzerland, and UK lead in retaining soft power despite AI advances, thanks to culture, education, and scientific achievement, a global study finds.