About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 2
Workday named leader in 2024 Gartner Magic Quadrant
3 days ago
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uc
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digital transformation
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hcm
For the third consecutive year, Workday has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises.
Rising debt burdens threaten young adults in Singapore
3 days ago
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inflation
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millennials
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generation z
Debt is increasingly concerning for young adults in Singapore, with rising average loan sizes highlighting financial pressures despite a drop in applications.
Australians favour bigger TVs as tech advances & costs drop
3 days ago
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digital entertainment
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displays & projectors
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tv
New research from Kogan reveals a surge in demand for larger TVs in Australia, with screen sizes expanding from 65 inches to 100 inches by 2024.
Restive forecasts 2025 retail trends: convenience reigns
3 days ago
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surveillance
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cx
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martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
AI agents to redefine corporate roles by 2025, says Glass
3 days ago
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e-learning
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genai
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ai
Graham Glass, CEO of CYPHER Learning, predicts 2025 will see a major shift towards autonomous AI agents, while addressing workers' concerns over job security.
Tricentis unveils AI-powered qTest Copilot for testers
3 days ago
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devops
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apm
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genai
Tricentis has launched qTest Copilot, a generative AI tool designed to enhance test case generation and streamline testing for software delivery teams.
8x8 unveils AI-driven enhancements to cloud platform
3 days ago
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uc
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cx
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martech
8x8 has launched new AI-driven enhancements to its cloud platform, aiming to boost customer engagement and support over 50 languages for live chats.
Nerdio expands platform to manage full Microsoft 365 suite
3 days ago
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uc
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microsoft
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cloud services
Nerdio expands its Manager for MSPs platform to manage Microsoft 365, offering flexible pricing and enhanced security features through a CIS partnership.
Mastercard unveils biometric payment passkey service
Last week
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surveillance
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payment technologies
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cybersecurity
Mastercard has unveiled enhancements to its Payment Passkey Service, introducing biometric authentication to streamline secure online transactions.
Business Systems & Teneo.ai unveil AI voice automation
Last week
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uc
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digital transformation
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cx
Business Systems has teamed up with Teneo.ai to revolutionise the contact centre landscape with an AI-driven voice automation solution boasting over 95% accuracy.
Australia positioned for $18.8bn AI economy by 2035
Last week
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data analytics
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risk & compliance
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genai
A report from Microsoft and Mandala Partners reveals Australia could secure $18.8 billion in AI revenue by 2035, emphasising strategic investment and innovation.
Meta1st launches AI platform to tackle cyber threats
Last week
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phishing
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e-learning
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advanced persistent threat protection
Meta1st has launched an AI-driven platform aimed at reducing cyber risks by enhancing employee training and security awareness in organisations.
Continuous screening vital to detect 75% more money mules
Last week
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financial institutions
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research
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aml
A study by Synectics reveals that 75% of money mules remain undetected without continuous KYC and AML screening, presenting a major threat to banks.
Australia's scam prevention law aims for AUD $50m fines
Last week
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uc
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collaboration
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telco
Australia's new Scam Prevention Framework compels banks and telecoms to tackle rising scams, with fines of up to AUD $50 million for non-compliance.
Infinigate reports GBP £1.2 billion revenue, 14% growth
Last week
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saas
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network infrastructure
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cybersecurity
Infinigate has reported a revenue of GBP £1.2 billion for H1 2024-2025, marking a 14% year-on-year growth despite economic challenges.
Infinigate partners with Seclore to advance data security
Last week
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data protection
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encryption
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cloud security
Infinigate has expanded its partnership with Seclore to boost data security solutions across Europe after a successful Middle East collaboration.
Attestiv unveils deepfake detection tool for video
Last week
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genai
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ai
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cybersecurity
Attestiv has unveiled a new deepfake detection platform to help individuals and businesses tackle the rise of fake videos amid growing digital deception concerns.
Bian launches Coreless Banking 4.0 for AI-driven insights
Last week
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cx
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martech
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ai
The Banking Industry Architecture Network has unveiled Coreless Banking 4.0, harnessing AI to help banks retain customers amid growing competition.
Canary Technology Solutions acquires Wyntec to expand reach
Last week
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m&a
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it support
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business transformation
Canary Technology Solutions has acquired Wyntec, aiming to boost its Managed IT Services and strengthen its presence in Queensland's market.
AI integration to redefine Australian business by 2025
Last week
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cx
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martech
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ai
Zetaris forecasts 2025 as the year of 'Automation of Everything', urging Australian businesses to rethink strategies amid rising geopolitical uncertainties.