About Jed
Jed Nykolle Harme
Editor
With over six years of experience in the journalism industry, Jed Nykolle is a freelance writer, community journalist, and editor specializing in fintech, technology, science, and news, with a soft spot for travel and feature SEO stories. When she’s not chasing deadlines, she’s probably writing poems, getting lost in beaches, or hiking mountains in search of the perfect sunset.
Stories by Jed
Udemy appoints Neeracha Taychakhoonavudh to lead CX
Today
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digital transformation
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ai
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salesforce
Udemy appoints Neeracha Taychakhoonavudh as its first Chief Customer Experience Officer to lead global customer success and operations strategy.
Park Place acquires CSI to expand hybrid cloud services
Today
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dr
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hybrid cloud
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digital transformation
Park Place Technologies has acquired UK-based CSI, bolstering its hybrid cloud services and strengthening support for legacy IBM infrastructures globally.
Ageas deploys LexID to unify customer records and service
Today
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data analytics
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insurtech
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customer retention
Ageas adopts LexID for Insurance from LexisNexis to unify data for over 4 million policyholders, aiming to improve underwriting and personalise services.
Kore.ai, Microsoft link up to advance enterprise AI
Today
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digital transformation
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it automation
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genai
Kore.ai and Microsoft have formed a strategic partnership to integrate Kore.ai’s AI agent platform with Microsoft’s cloud and AI tools, advancing enterprise automation.
Teradata appoints John Ederer as Chief Financial Officer
Today
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ai
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tax
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sap
Teradata appoints John Ederer as CFO, bringing extensive software and financial expertise to drive growth and AI market opportunities.
Tim McIntire named Chief Technology Officer at Hyland
Yesterday
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data analytics
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ai
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software development
Hyland appoints Tim McIntire as CTO to steer global engineering and enhance AI, cloud, and automation across its product suite.
Saviynt, Chillisoft partner to boost NZ identity security
Yesterday
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it training
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digital transformation
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cloud security
Saviynt partners with New Zealand's Chillisoft to boost identity security amid a 58% rise in cyber incidents, focusing on enterprise and government sectors.
HR leaders accelerate reskilling as AI adoption grows
Yesterday
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it training
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digital transformation
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hcm
HR leaders in North America plan to reskill 21% of workers as AI agent use is set to grow 327% by 2027, reshaping roles and boosting productivity.
Calabrio appoints Frank Ciccone as new Chief Revenue Officer
Yesterday
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uc
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cx
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martech
Calabrio appoints Frank Ciccone as Chief Revenue Officer to spearhead global sales and growth in customer experience sector.
Alibaba launches Qwen3, open-source AI for global developers
2 days ago
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ai
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agentic ai
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alibaba
Alibaba has open-sourced Qwen3, a new large language model series with up to 235B parameters, supporting 119 languages and advanced hybrid reasoning.
Allvue boosts AI & data with new hires & R&D investment
Last week
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data analytics
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fintech
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ai
Allvue Systems boosts its AI and data capabilities with a 70% R&D budget rise and key hires, aiming to enhance tools for alternative investment markets.
Rod Squires named CloudBolt CEO post-StormForge deal
Last week
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saas
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virtualisation
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private cloud
CloudBolt Software appoints Rod Squires as CEO, following its acquisition of StormForge, aiming to enhance its AI/ML capabilities in cloud financial management.
Nexer names Gareth Mitchell-Jones UK Data & AI Lead
Last week
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data analytics
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digital transformation
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martech
Nexer Enterprise Applications has named Gareth Mitchell-Jones as Head of Data and AI UK to drive advanced Microsoft-based solutions across sectors.
Harrods cyber attack spotlights retailer risk amid cutbacks
Last week
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ransomware
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phishing
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email security
The recent cyber attack on Harrods highlights rising cyber threats to retailers, linked to economic pressures potentially weakening security defences.
Durata expands leadership to drive growth in data centre sector
Last week
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edge computing
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partner programmes
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displays & projectors
Durata expands senior leadership, adding three directors to boost growth in the global critical power and data centre sectors amid AI-driven demand surge.
Visa launches AI-assisted shopping with security focus
Last week
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digital transformation
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fintech
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blockchain
Visa has launched Intelligent Commerce, partnering with AI leaders to enable secure, AI-assisted shopping and payments tailored to user preferences.
UK credit card balances & missed payments on the rise
Last week
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fintech
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credit card fraud
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financial institutions
FICO's UK report warns of rising first-party fraud amid financial strain, as average credit card balances grow and missed payments increase year-on-year.
Intelligent transport market to reach USD $124.8bn by 2035
Last week
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smart cities
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data analytics
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iot
The global intelligent transport system market is forecast to grow from USD $41.7bn in 2024 to USD $124.8bn by 2035, driven by urbanisation and tech advances.
World Password Day highlights risks & best practices for firms
Last week
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encryption
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biometrics
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mfa
Experts warn poor password management risks account fraud as 27% of businesses lack strong password policies, spotlighting security on World Password Day.
Iberian blackout raises fears of growing cyber-attack risks
Last week
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malware
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ransomware
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mfa
A widespread blackout in Spain and Portugal sparks debate over whether a cyber-attack caused the outage, despite initial reports of a technical fault.