Intercom stories
The platform targets firms struggling to oversee a surge in AI-built software, as governance gaps create security and compliance risks.
The purchase strengthens Salesforce's push into automated support as it seeks to widen Agentforce's reach and prove AI can cut service costs.
Agents can now keep multilingual support calls on the line without an interpreter, as 8x8 rolls out real-time voice translation across 13 languages.
The funding will speed Rocketlane’s overseas push and deepen its AI tools as enterprise demand grows for services teams that can deliver AI rollouts.
Contentful opens an Australian arm and expands ANZ hiring, backing rising enterprise demand for composable digital experience tools.
Atlassian launches Jira AI agents with MCP support, embedding governed automation in existing workflows rather than separate chat tools.
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Snowflake and Anthropic deepen their Claude tie-up with a USD $200m deal to power regulated, enterprise-ready AI agents worldwide.
Snowflake and Anthropic deepen Claude tie-up with a USD $200m deal to push compliant AI agents across Snowflake's global data cloud.
Genetec has enhanced its Security Centre SaaS platform with cloud-native audio, enabling real-time intercom and SIP audio for streamlined security response.
Cloudflare partners with Anthropic to enable secure, real-time AI integrations with SaaS giants like Atlassian, Stripe, and PayPal using its new MCP toolkit.
Amber Technology has partnered with Zenitel to distribute advanced audio solutions across Australia and New Zealand, enhancing critical communication.
Intercom partners with Fivetran to upgrade its data infrastructure, resolving prior issues with data loss and quality, aiming to enhance decision-making.
Zeda.io revolutionises customer insights with the release of their AI-driven Insights 2.0, aimed at transforming product management by harnessing customer feedback for revenue-focused product strategies.
Logistics firms could cut staffing and operating costs as the startup uses the new funding to expand AI agents into billing, compliance and dispatch.
Axis debuts AI-powered PTZ and anti-ligature corner cameras plus an AV1 overlay feature to cut bandwidth and sharpen evidential workflows.
Starting from a simple idea in rural NZ, MyTrucking has grown over 11 years into a thriving tech business serving NZ, Australia, and the UK.
Topol.io has split from Ecomail to become standalone, focusing on its embeddable email editor used by over 12,000 customers and 200 SaaS platforms.
Report reveals 68% of European tech startups are leveraging AI, with investments in emerging technologies like ML and 5G shaping the future landscape.
Since acquiring Aircall in April 2022, Australian fintech, Spaceship has boosted its first call resolution by over 80%.
