AutoStore shrinks MNSS warehouse footprint in Kuwait
Dematic has installed an AutoStore automated storage and retrieval system at Mohammad Naser ALSayer & Sons, shrinking the automotive distributor's spare parts warehouse footprint in Kuwait from 5,000 square metres to 560 square metres.
Mohammad Naser ALSayer & Sons, known as MNSS, distributes genuine Toyota and Lexus spare parts in Kuwait. The company said it faced rising order volumes after rapid growth. MNSS said it could not expand its manual warehouse processes without affecting operational speed and accuracy.
MNSS selected Dematic as its automation partner. The project centres on an AutoStore system for small and medium-sized parts. AutoStore uses a grid-based structure and robots that retrieve stored totes for picking.
The company described the warehouse space reduction as a primary driver. "We went from 5,000 square metres to a 560 square metre footprint, so a huge saving," said Mubarak Naser ALSayer, Chief Executive Officer, MNSS. "In Kuwait, space is scarce and expensive. The cost saving at the end of the year is substantial."
System design
Dematic said the final design holds 16,000 SKUs. The system stores more than 25,770 totes across 24 levels. It uses 18 robots to move and retrieve inventory. Dematic said the system is engineered for 500 bins per hour and has already processed more than 700,000 lines.
The project serves MNSS's service, retail, and over-the-counter channels. The company said it wanted higher throughput and fewer errors across its distribution network.
MNSS said it distributes parts to multiple branches across Kuwait. "On average, we move around 2,200 lines each day to various branches. The system works smoothly and intuitively, and Dematic has provided fantastic support since going live," said Wilfred Kwaku Atuobi, Senior Manager, Logistics & Warehousing, MNSS.
Implementation timeline
Dematic and MNSS completed the installation in six months, according to the companies. MNSS said the system achieved stable operations early in its commissioning period.
"System uptime has remained near 100%, validating our investment and demonstrating that the project achieved the outcomes we set from the start," said Atuobi.
Dematic said MNSS set out requirements for fulfilment speed, accuracy, and future growth without taking additional warehouse space. "MNSS approached us with clear ambitions, seeking faster fulfilment, higher accuracy, and the ability to grow without expanding their footprint. We delivered a solution that does exactly that, positioning them for the next decade of demand," said Mithun Perinchery, Head of Sales for the Middle East, Türkiye and Africa, Dematic.
Operational focus
MNSS said the AutoStore system reduced manual bottlenecks in its spare parts operation. The distributor described the warehouse as handling a large volume of items in a broad range of sizes, a common challenge for parts distribution where picking accuracy matters and order profiles vary.
The company linked the project to service levels for customers and branch operations. "We wanted to better service our customers, with faster delivery and fewer errors in delivery," said Atuobi. "That's what we were aiming for, and we achieved it."
Dematic said it expects similar projects as regional distributors look for higher storage density and more predictable pick performance inside constrained industrial space.