Latest news - Page 22

Agentic AI in live contact centres is slashing rollout times, lifting self-service above 80% and boosting customer satisfaction by up to 20%.

Sabre, PayPal and Mindtrip are teaming up on an AI travel assistant that lets users discover, book and pay for trips in one chat-based flow.

India's FY2027 budget lifts clean energy spend 40% to about USD $5 billion, pivoting from renewables rollout to domestic industry and CCUS.

QSIC adopts Datadog to monitor 17,000-store audio network, slashing incident recovery from days to hours and boosting retail media uptime.

Rockwell Automation names Karen Hannify to lead Asia-Pacific EPC alliances as it ramps up engagement on major industrial and infrastructure projects.

Stop wasting budget on grunt work: use agentic automation to handle competitor intel, reporting, SEO and lead routing so marketers drive revenue.

India's smartphone market grew in value as premium handsets gained ground, with Apple posting record shipments and offline retail regaining momentum.

AI is supercharging supply chain cyber attacks across Asia-Pacific, with Group-IB warning single hacks now threaten thousands of victims.

Aurasell launches GTM OS, an AI-native overlay that automates go-to-market workflows across existing CRMs without risky system replacement.

Viasat survey finds 91% of industrial IoT decision-makers plan to add satellite-powered D2D connectivity within 18 months despite cost fears.

Brands swapping 'Valentine's Day' for personal 'Valentine' subject lines see big email gains, as generic “love” talk and “shop” prompts drag.

AI-referred traffic has surged 632% despite overall web visits slipping and rising acquisition costs squeezing digital marketing returns.

Unlimit appoints Hong Kong-based Michele Fung as Asia-Pacific head to drive regional expansion in increasingly competitive payments markets.

Okta warns North Korean operatives are landing remote tech jobs with stolen and synthetic identities to fund the regime and enable cyber attacks.

Unanet launches Champ AI copilot inside its architecture ERP, letting AEC firms query data in plain language and automate core workflows.

Online Valentine's discounts shrink as shoppers browse earlier, research more and spread spending beyond traditional romantic gifts.

Clarity launches Surfacd, a tool tracking how B2B brands are portrayed across AI search and assistants such as ChatGPT and Perplexity.

Infobip upgrades its WhatsApp Marketing Messages API with optimisation tools that lift delivery rates and boost ROI by over 60%.

Geekflare shifts from pure tech publisher to SaaS, launching Geekflare AI and Geekflare API after surpassing 100 million global readers.

Xero is axing its app store billing by June 2026, forcing developers onto new API-based tiers and their own subscription systems.