Latest news - Page 19

Finkeda is tackling banking accessibility in rural India with Aadhaar-enabled Payment System and Micro ATM services to empower underserved communities.

Deel's latest report reveals changing workplace etiquette trends, with 73% advocating for flexible work and 66% preferring shorter job tenures.

FPT and Sitecore have unveiled ON.E, an AI-driven eCommerce platform designed to enhance efficiency and reduce time-to-market for retailers globally.

In a new article, Shira Itzhaki from Forter examines the dual role of bots in eCommerce, highlighting the challenge of distinguishing harmful from helpful bots.

Andrea Morgan-Vandome praises Blue Yonder's AI-driven supply chain innovations, emphasising customer value and sustainability in a global market.

Babeltext's multilingual chat platform revolutionises business communication, translating messages across 135 languages into English for seamless customer engagement.

As 2025 nears, AI advancements and a focus on employee well-being are set to significantly reshape the customer experience landscape, says Call Design.

A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.

Meta has dismantled over two million accounts linked to global scam centres, collaborating with law enforcement to tackle sophisticated online fraud schemes.

Business Next has launched AGENTNEXT, India's first AI agent platform, to modernise banking and financial services, aiming for 60-70% task automation.

SugarCRM has launched its Sugar Sell and Sugar Market solutions on AWS Marketplace, enhancing access to its AI-driven CRM tools for customers worldwide.

Topsort has teamed up with Weee!, the largest Asian supermarket online in the US, to enhance retail media, aiming to empower sellers and boost visibility.

A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.

A new Mediaocean survey reveals 66% of marketers seek positive ad verification models, citing rising costs and limited provider choices as key concerns.

Swiss AI governance startup Calvin Risk has raised USD $4 million in seed funding to enhance enterprise AI compliance and accountability.

AppsFlyer launches an AI enhancement layer for its Protect360 fraud prevention solution, tackling the rising threat of sophisticated advertising fraud.

New Relic's latest report reveals that investing in observability solutions can deliver a fourfold return for retail businesses by enhancing customer interactions.

Singapore's Locad secures USD $9 million in pre-series B funding to fuel global expansion and enhance its AI-driven logistics solutions.

Microsoft unveils major enhancements to Microsoft 365 Copilot, aiming to revolutionise business processes and boost productivity for firms globally.

Neo4j has exceeded USD $200 million in annual recurring revenue, doubling its figure in three years, driven by demand for its graph technology.