Today's contact centres are evolving rapidly to meet customer demand for diverse, seamless engagement channels. Here's how.
We360.ai enters the U.S. market and unveils Version 2, aiming to redefine employee monitoring and productivity.
Remote and hybrid working have raised cybersecurity risks for SMEs, with limited budgets posing a challenge to IT teams. .
Pixis, an innovative marketing technology company, has won the Best MarTech No-Code Solution award at the MarTech Breakthrough Awards.
Small businesses around the world are facing some of the most challenging economic conditions in recent history, and the pressure is impacting business owners.
Twilio has unveiled new CustomerAI solutions that it says will unlock the power of artificial intelligence for hundreds of thousands of businesses.
Ken Dixon, CEO of Tillman FiberCo LLC, joins Qrypt as an advisor. Qrypt offers quantum-secure encryption solutions for telecommunications.
Kore.ai appoints Devendra Kumar Sharma as President and COO, bringing 30 years of industry expertise to the enterprise conversational AI leader.
Aptum strengthens leadership team with new CEO, Ian Rae, Chairman of the Board, JP Rosato, and Chief Revenue Officer, David Wigglesworth.
Hyland appoints Leonard Kim as EVP & Chief Product Officer to drive innovation and strengthen its position in the content services market.
There is a tremendous opportunity in the next few years to start using AI on the data generated by loyalty programs.
SimilarAsk will be particularly useful for new users who haven't yet learned their way around the Similarweb platform.
BlackBerry appoints Neelam Sandhu as Chief Marketing Officer, responsible for leading marketing and corporate sustainability efforts.
Grassfish's advanced in-store experience management (IXM) platform adds new capabilities and opportunities for PPDS' zero-power Philips Tableaux ePaper series.
Spaceship's goal is to empower users to get online faster and easier than ever before, bypassing the ingrained complexities often associated with domains.
Andrew Vranjes brings wealth of experience as General Manager and VP of Sales for APAC region at Blockdaemon, powering the blockchain economy.
With this latest acquisition, the company has expanded its platform to meet customer demand for tech consolidation and revenue acceleration.
Daniele Grassi appointed as President of General Assembly leading tech training provider and talent solutions company. #edtech #leadership.
Schneider Electric appoints Louise Monger as a member of Chief Executive Women, recognizing her leadership in the industry. #genderadvancement.
iXsystems appoints Stephanie Bonnet as Senior VP of HR, positioning the company for stronger growth and market share in 2022. #iXsystems.
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