Latest news - Page 173
APAC consumers comfortable with human & AI-assisted contact centres
Tue, 23rd Mar 2021
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crm
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uc
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cx
Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.
Two thirds of APAC website traffic now mobile - study
Mon, 22nd Mar 2021
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cloud services
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websites
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technology gifts
Smartphones accounted for 72% of website traffic in Asia Pacific in 2020, but half of mobile users bounce after viewing just one page, says Contentsquare study.
Online gaming spikes as consumers seek social connection and entertainment
Fri, 19th Mar 2021
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gaming
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digital entertainment
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limelight
The desire to stay connected and entertained while stuck at home during the pandemic has driven online gaming popularity.
Java, machine learning, AI amongst most important programming skills - report
Wed, 17th Mar 2021
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martech
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ai
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software development
Software architecture, Java and machine learning are amongst the top programming skills ranked by software engineers as important to their role in 2021.
ANZ construction industry recognises opportunity for innovation following COVID-19
Mon, 8th Mar 2021
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autodesk
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construction
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tablets
Australia and New Zealand (ANZ) construction companies are leading the regional COVID-19 recovery, with 30% prepared for the new normal.
How to stage large-scale events in COVID-19 era
Thu, 18th Feb 2021
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surveillance
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biometrics
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facial recognition
The solution manages workforce needs for public events, plus supports contactless clock on and contact tracing.
Microsoft study reveals improvement in digital civility
Thu, 11th Feb 2021
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microsoft
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safer internet day
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covid-19
Digital civility in the Asia Pacific region improved during the COVID-19 pandemic, according to Microsoft's annual study.
Cisco: Remote working top tech strategy for growth
Tue, 9th Feb 2021
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hybrid & remote work
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cisco
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wfh
Support for employees working remotely is the top technology strategy to accomplishing operational and growth goals in 2021.
Widespread uncertainty and distrust about data privacy in ANZ
Fri, 29th Jan 2021
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data analytics
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martech
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planning
Almost 40% of Australians and New Zealanders do not trust third-party organisations to keep their personal information safe, according to OpenText.
Double Yolk's take on recruiting software devs in the remote work age
Tue, 26th Jan 2021
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hybrid & remote work
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wfh
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double yolk
New Zealand development firm, Double Yolk, looks overseas for developers to help their business thrive in the digital world.
Citrix partners with Cloud4C, with eye on improving virtual desktop infrastructure
Wed, 20th Jan 2021
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virtualisation
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daas
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microsoft
Citrix and Cloud4C have partnered to deploy Citrix's Virtual Apps and Desktops service to devices across the workforce, improving productivity and security.
Mastercard launches resource site to support digital transformation of SMEs
Tue, 19th Jan 2021
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digital transformation
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martech
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commerce systems
Mastercard launches Digital Acceleration for Small Businesses microsite to aid recovery from the pandemic and promote digitalization.
APAC contact centre application market to reach $966.5 million by 2026
Mon, 18th Jan 2021
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crm
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uc
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martech
APAC contact centre application market set to reach $966.5m by 2026, driven by digitisation and cloud migration, says Frost & Sullivan.
Hootsuite announces acquisition of SaaS provider Sparkcentral
Tue, 12th Jan 2021
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saas
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social media
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hootsuite
Hootsuite acquires Sparkcentral, a SaaS provider for digital customer engagement, expanding its social customer care capabilities.
COVID-19 sees 400% surge in cyber crime
Wed, 23rd Dec 2020
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vpns
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cybersecurity
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nordvpn
COVID-19 crisis leads to a surge in cyber crimes, with online scams increasing by over 400% in March 2020, according to new research.
Modern apps power innovation for APAC enterprises - VMware report
Tue, 8th Dec 2020
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virtualisation
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digital transformation
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it automation
IT and app development teams have a crucial role in helping their businesses meet important business objectives - especially in economic downturns.
Data center construction costs rise in 2020 - litigation ahead, suggests report
Fri, 4th Dec 2020
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supply chain
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it industry
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data center construction
The top 10 most expensive locations to build data centers include Zurich, Tokyo, Silicon Valley, London, and Mexico City, according to a new report.
DevSecOps increasingly important, but APAC organisations lagging behind
Thu, 19th Nov 2020
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devops
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application security
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devsecops
COVID-19 is driving IT leaders to accelerate secure software development, with DevSecOps gaining importance, according to IDC's latest survey.
40% of free VPN apps found to leak data
Mon, 16th Nov 2020
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data protection
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vpns
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data analytics
VPN demand skyrockets as political developments increase global concerns for digital privacy, according to NordVPN research.
emt Distribution signs ANZ agreement with UK-based cybersecurity company
Mon, 19th Oct 2020
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cybersecurity
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smb
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emt distribution
emt Distribution partners with bluedog Security Monitoring to bring cybersecurity services to ANZ and APAC regions.