Latest news - Page 14

Why traditional loyalty programs are failing to meet modern customer expectations
Thu, 16th Jan 2025
#
crm
#
cx
#
martech
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.

Adyen unveils AI tool to optimise payments & cut costs
Thu, 16th Jan 2025
#
cx
#
martech
#
partner programmes
Adyen has introduced Adyen Uplift, an AI-powered tool aimed at optimising payment management and enhancing conversion rates for businesses.

Verizon & Honeywell collaborate on new retail tech bundle
Wed, 15th Jan 2025
#
digital transformation
#
partner programmes
#
supply chain & logistics
Verizon and Honeywell have unveiled a strategic partnership to deliver a bundled technology solution, enhancing efficiency for retail and logistics firms.

Adobe unveils Live Co-Editing feature in Photoshop beta
Wed, 15th Jan 2025
#
edutech
#
martech
#
genai
Adobe has unveiled Live Co-Editing for Photoshop, enabling multiple users to edit documents in real-time, enhancing collaboration and creativity across teams.

SuperDial acquires MajorBoost to enhance voice AI in US
Wed, 15th Jan 2025
#
voice ai
#
acquisition
#
ceo
SuperDial has announced its acquisition of MajorBoost, enhancing its voice AI to streamline phone call automation in the US healthcare sector.

ProGlove unveils Warehouse 360 for real-time insights
Wed, 15th Jan 2025
#
supply chain & logistics
#
autonomous systems
#
shopping
ProGlove unveils Warehouse 360, a game-changing platform designed to enhance warehouse efficiency with real-time insights and seamless integration of data.

Travel industry faces rising threat from malicious bots
Tue, 14th Jan 2025
#
martech
#
cdp
#
credit card fraud
The travel industry is increasingly under siege from malicious bots, which now make up 44.5% of sector traffic, threatening airline revenue and customer security.

Snowflake invests USD $20 million in data cloud training
Tue, 14th Jan 2025
#
edutech
#
digital transformation
#
martech
Snowflake has announced a USD $20 million investment in a global initiative to train one million individuals in its AI Data Cloud by 2029.

Eight hospitality tech trends transforming pubs in 2025
Mon, 13th Jan 2025
#
surveillance
#
data analytics
#
digital transformation
As pubs brace for 2025, eight key technology trends are set to revolutionise operations, optimising efficiency and enhancing customer experiences.

Meta shifts to user-driven content moderation model
Thu, 9th Jan 2025
#
facebook
#
online safety
#
politics
Mark Zuckerberg has unveiled Meta's new community-driven content moderation model, igniting controversy over its potential to worsen misinformation online.

Record USD $241 billion in US holiday online sales for 2024
Wed, 8th Jan 2025
#
martech
#
commerce systems
#
bnpl
Adobe has reported that online spending in the US for the 2024 holiday season hit USD $241.4 billion, an 8.7% rise, driven by a record in mobile transactions.

Yahoo DSP announces partnerships to boost ad capabilities
Wed, 8th Jan 2025
#
data privacy
#
cleantech
#
digital marketing
Yahoo DSP has launched new partnerships with Jounce, Peer39, and Scope3, boosting advertisers' targeting and reporting tools in a complex media landscape.

Mark Bishof appointed new CEO of Medallia
Wed, 8th Jan 2025
#
cx
#
martech
#
ai
Mark Bishof has been appointed Chairman and Chief Executive Officer at Medallia, signalling a major leadership shift at the software firm backed by Thoma Bravo.

Hypervsn unveils 3D holographic technology
Tue, 7th Jan 2025
#
cx
#
martech
#
3d
HYPERVSN is unveiling its cutting-edge 3D holographic technology, featuring life-sized digital avatars and an engaging AI fortune teller.

Consumers feel exploited by brands' dynamic pricing
Sun, 5th Jan 2025
#
cx
#
martech
#
inflation
A Gartner survey reveals that 68% of US consumers feel exploited by dynamic pricing, with many preferring brands that offer consistent prices.

Only 11% of sales firms thrive in transformation periods
Sun, 5th Jan 2025
#
digital transformation
#
productivity
#
analyst report
A recent Gartner survey reveals that only 11% of sales organisations have successfully navigated transformations, raising concerns for Chief Sales Officers.

India’s first AI-powered voicebot platform is launched by Agrim
Sun, 5th Jan 2025
#
robots
#
cx
#
martech
Misfits Communications has launched Agrim, India's first AI-powered voicebot platform, enhancing customer service with 24/7 support in 41 languages.

Study shows 10% of jobs may be replaced by AI in 5 years
Wed, 1st Jan 2025
#
ai
#
workforce technology
#
employment
A global survey reveals over half of businesses predict AI will replace 10% of job roles in the next five years, signalling significant workforce shifts.

W Chain launches Mainnet to redefine global payments
Wed, 1st Jan 2025
#
blockchain
#
ux
#
interoperability
W Chain has soft launched its Layer 1 Mainnet, aiming to reshape global payment systems and encourage developer engagement ahead of the full launch.

Searchspring reports 55% surge in 2024 Black Friday sales
Mon, 30th Dec 2024
#
data analytics
#
cx
#
martech
Searchspring reports a staggering 11 billion search requests processed in November, with 1.75 million per minute on Black Friday, marking a 55% rise year-on-year.