eCommerceNews India - Technology news for digital commerce decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon - Page 9

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Australian workers see automation as path to career growth
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digital transformation
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hcm
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ai
Most Australian workers see automation as a pathway to career growth, with 60% keen to reskill if their jobs become partially automated, a new study finds.
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Salesforce launches Agentforce AI agents for financial services
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digital transformation
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fintech
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cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
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General counsels turn to generative AI to manage compliance risks
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risk & compliance
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genai
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data privacy
A global study reveals 97% of general counsels now use generative AI to boost legal compliance and operational efficiency amid rising pressures.
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Ransomware attack hits food supply chain, exposes retail risks
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mfa
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phishing
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email security
Peter Green Chilled faces a ransomware attack disrupting UK food deliveries, highlighting escalating cyber threats to retail supply chains nationwide.
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StarHub partnership to boost digital services in Philippines
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digital transformation
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partner programmes
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cybersecurity
StarHub and Trends and Technologies have partnered to support digital transformation in the Philippines, combining infrastructure with cybersecurity.
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Secureframe unveils AI tool to streamline audit compliance tasks
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hyperscale
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cloud security
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risk & compliance
Secureframe unveils AI Evidence Validation to streamline audits, helping organisations meet stricter rules with faster, more accurate compliance checks.
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Marketers predict traditional SEO obsolete by 2026, survey finds
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martech
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personalisation
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cdp
A SALESmanago survey finds 73% of UK, Polish and Italian marketers expect traditional SEO to become obsolete by 2026 amid shifting consumer trends.
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Organisations prioritise AI security as GenAI adoption accelerates
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malware
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ransomware
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encryption
Nearly 70% of organisations see AI, especially generative AI, as their top security risk, says Thales' 2025 Data Threat Report based on over 3,100 experts.
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Data readiness issues lead to half of enterprise AI projects failing
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digital transformation
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cx
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martech
Nearly half of enterprise AI projects fail due to poor data readiness, with UK lagging behind in integration and infrastructure, reveals Fivetran research.
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HPE expands NVIDIA partnership to boost AI platforms & storage
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hybrid cloud
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edge computing
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ai security
Hewlett Packard Enterprise deepens NVIDIA integration to boost AI offerings, enhancing AI lifecycle support with improved cloud, storage, and server technologies.
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ISACA launches first advanced AI audit certification for auditors
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ai
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isaca
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digital trust
ISACA launches the Advanced in AI Audit certification for experienced auditors, enhancing expertise in AI governance, risk, and auditing tools in evolving industries.
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Legal Aid Agency hit by major cyber breach affecting millions
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data protection
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ransomware
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devops
The Legal Aid Agency has suffered a major cyber-attack, exposing personal data of over two million individuals dating back to 2010 in England and Wales.
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Emerging AI security risks exposed in Pangea's global study
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firewalls
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devops
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network security
Pangea's study reveals significant security risks in AI deployment, with one in ten prompt injection attacks bypassing basic defences in corporate systems.
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BioCatch & The Knoble launch toolkit to bolster scam defences
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risk & compliance
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genai
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ai
BioCatch and The Knoble have launched a toolkit to help banks quantify losses and build a business case for stronger authorised push payment scam prevention.
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New report shows AI adoption rising in localisation workflows
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cx
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martech
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ai
A study by Lokalise reveals 55% of European and North American businesses use AI in localisation, blending it with human oversight to boost revenue and customer satisfaction.
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UK accountancy firms cautious on fully embracing cloud IT shift
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data protection
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dr
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digital transformation
Over a third of UK accountancy firms adopt hybrid IT, balancing cloud and legacy tech, with many cautious about fully embracing digital transformation in 2025.
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Report finds legacy tech & budgets hinder UK public sector AI
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uc
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data protection
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digital transformation
A report finds UK public sector hampered by legacy tech and budget limits, delaying AI adoption and digital transformation despite rising citizen expectations.
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Russian group Sednit using webmail flaws to target Ukraine allies
Last month
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advanced persistent threat protection
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cybersecurity
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fancy bear
ESET reveals Operation RoundPress: a cyberespionage campaign using XSS on webmail, targeting governments and defence linked to Ukraine conflict.
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Financial sector sets new baseline guidance for Gen-AI risks
Last month
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data protection
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supply chain
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genai
The CMORG AI Taskforce, with City of London and UK Finance, publishes new AI Baseline Guidance to help financial firms manage generative AI risks across operations and compliance.
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UK unveils £16 million plan to boost retail cyber defences
Last month
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martech
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advanced persistent threat protection
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physical security
The UK Government launches £16 million cybersecurity boost for retailers amid rising attacks, including a high-profile Dior data breach affecting global customers.