eCommerceNews India - Technology news for digital commerce decision-makers

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon - Page 31

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FSIs to boost IT modernisation spend while facing GenAI challenges
Tue, 23rd Jul 2024
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edge computing
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genai
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ai
Financial services institutions plan to raise IT modernisation spending by 33% in 2024 despite concerns about meeting the data demands of generative AI.
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UK SMEs face cloud migration challenges, warns Six Degrees
Tue, 23rd Jul 2024
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cx
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martech
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risk & compliance
Six Degrees' UK SME Cloud Intelligence Report 2024 reveals 80% of mid-market firms face unexpected costs in cloud migrations, urging a strategic approach.
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A third of Brits face banking tech issues, many may switch
Tue, 23rd Jul 2024
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banking
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customer satisfaction
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financial services
A survey reveals a third of Brits faced tech glitches in banking last year, with 30% eyeing bank switches. Roq's Paul Darby stresses tech reliability.
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Microsoft Azure outage causes global disruption across industries
Mon, 22nd Jul 2024
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ai security
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cybersecurity
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healthtech
The Microsoft Azure outage, triggered by a faulty CrowdStrike update, disrupted banking, aviation, and healthcare globally, highlighting cybersecurity flaws.
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Global IT outages disrupt key sectors globally due to updates
Mon, 22nd Jul 2024
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ransomware
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ai security
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healthtech
Global IT outages caused by Microsoft and CrowdStrike updates disrupt key sectors, sparking urgent calls for improved cybersecurity practices.
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Exabeam & LogRhythm merge to form AI-driven security giant
Thu, 18th Jul 2024
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siem
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advanced persistent threat protection
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ueba
Exabeam and LogRhythm complete merger to create an AI-driven security operations platform, led by CEO Christopher O'Malley.
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United Kingdom to introduce stricter AI Bill in King's Speech
Thu, 18th Jul 2024
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martech
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hcm
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cdp
The UK government announced an AI Bill in the King's Speech, aiming to shift from flexible frameworks to binding regulations ensuring responsible AI use.
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Mixed reaction from the AI community on King's Speech
Thu, 18th Jul 2024
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llms
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ai
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ai models
The King's Speech lacked the anticipated new AI Bill, sparking mixed reactions and highlighting the UK's focus on cyber security over comprehensive AI legislation.
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Industry leaders react to King's Speech on tech & cybersecurity
Thu, 18th Jul 2024
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uc
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firewalls
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breach prevention
Industry leaders react to the King's Speech, highlighting the importance of connectivity, cybersecurity, and AI in the new Labour government's legislative agenda.
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ReliaQuest report notes 20% spike in ransomware Q2 2024
Thu, 18th Jul 2024
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ransomware
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mfa
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martech
ReliaQuest's Q2 2024 report reveals a 20% surge in ransomware attacks. With 1,237 organisations hit, new players like RansomHub rise amid the RaaS disruption.
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Report reveals surge in advanced DDoS attacks for 2024
Thu, 18th Jul 2024
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uc
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advanced persistent threat protection
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breach prevention
Imperva's 2024 DDoS Threat Landscape report reveals a 111% rise in mitigated attacks, with the financial sector hit hardest.
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CrowdStrike launches Falcon Complete Next-Gen MDR with AI integration
Thu, 18th Jul 2024
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advanced persistent threat protection
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rpa
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ai security
CrowdStrike unveils Falcon Complete Next-Gen MDR, integrating generative AI with the Falcon platform to accelerate cyberattack response.
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Hybrid cloud storage surpasses AI as top enterprise priority
Thu, 18th Jul 2024
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data privacy
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ai
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cybersecurity
Nasuni's latest report underscores a shift in business priorities, revealing 54% of firms now prioritise cloud data management over AI due to security concerns.
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Most Australians targeted by online scams, study reveals
Thu, 18th Jul 2024
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martech
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commerce systems
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email security
New research by PayPal shows a staggering 97% of Australians have been targeted by scammers, with 86% proactively helping others to stay safe online.
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Australian banks lead in AI adoption but face key challenges
Thu, 18th Jul 2024
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fintech
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cx
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martech
Australian banks lead AI adoption with 83% implementation rate, but face hurdles like poor data strategy, employee resistance, and leadership challenges, study reveals.
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Study: chat-based screening aids candidates with disability
Thu, 18th Jul 2024
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recruitment
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autism
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dyslexia
New research from Sapia.ai reveals chat-based screening tools offer a more equitable assessment for candidates with disabilities, reducing the gap in passing rates.
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91% of Australians seek better support for neurodivergent employees
Thu, 18th Jul 2024
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anz bank
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dxc
A new survey by DXC Technology reveals 91% of Australians feel organisations can better support neurodivergent employees.
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Businesses turn to immersive phygital experiences for engagement
Thu, 18th Jul 2024
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cx
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martech
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ai
Businesses are leveraging immersive phygital experiences, blending physical and digital interactions, to enhance customer engagement.
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Online shopping sees surge in parcel theft claims in Australia
Thu, 18th Jul 2024
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ecommerce
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online shopping
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
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AI expert offers tips to help small businesses leverage AI tools
Thu, 18th Jul 2024
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genai
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ai
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deloitte
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.