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User experience (UX) stories

Exclusive: G+D's Sofiane Chouane on the future of European fintech
Data Protection

Exclusive: G+D's Sofiane Chouane on the future of European fintech

European fintech is maturing as G+D's Sofiane Chouane charts a future shaped by stricter regulation, AI, and bank-startup partnerships.

By Jake MacAndrew • 4 min read • Sat, 21st Mar 2026
AI aids product discovery, but shoppers shun checkout
Data Protection

AI aids product discovery, but shoppers shun checkout

AI is reshaping how shoppers discover products online, but Criteo data shows few trust it to handle checkout or share sensitive details.

By Shannon Williams • 4 min read • Fri, 20th Mar 2026
Adapting to change: How SEO specialists can leverage Google's generative AI update
Digital Transformation

Adapting to change: How SEO specialists can leverage Google's generative AI update

Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.

By Haekal Aditya • 7 min read • Fri, 20th Mar 2026
Arduino, Qualcomm launch Hackster contest for UNO Q
Gaming

Arduino, Qualcomm launch Hackster contest for UNO Q

Arduino and Qualcomm launch a global Hackster contest around the new AI-focused UNO Q board, giving away 300 units to developers.

By Mark Tarre • 4 min read • Fri, 20th Mar 2026
NetSPI unveils AI-led workflow redesign for pentesting
DevOps

NetSPI unveils AI-led workflow redesign for pentesting

NetSPI unveils an AI-powered overhaul of its pentesting platform UX, promising two-click workflows and sharper risk-based remediation focus.

By Catherine Knowles • 3 min read • Fri, 20th Mar 2026
The zero-click future: How to optimize your email strategy for AI
Customer Experience

The zero-click future: How to optimize your email strategy for AI

As AI becomes email's gatekeeper, marketers must shift from chasing clicks to earning VIP status through clean data and machine-friendly content.

By Edmund Ng • 5 min read • Thu, 19th Mar 2026
The pros and cons of AI in content generation: all you need to know
Digital Transformation

The pros and cons of AI in content generation: all you need to know

AI is reshaping content creation, boosting speed and scale while raising urgent concerns over quality, authenticity and reader trust.

By Haekal Aditya • 5 min read • Thu, 19th Mar 2026
Qualtrics unveils AI tools to fix customer issues fast
Unified Communications

Qualtrics unveils AI tools to fix customer issues fast

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 19th Mar 2026
Island unveils SASE to cut proxy backhaul for AI era
Firewalls

Island unveils SASE to cut proxy backhaul for AI era

Island has rolled out a SASE design that shifts inspection to the endpoint, cutting proxy backhaul and avoiding default SSL/TLS break-and-inspect.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026

Stories from Other Regions

User experience (UX) stories

Ecommpay shortlisted for three Retail Systems Awards
Fintech

Ecommpay shortlisted for three Retail Systems Awards

Ecommpay has been shortlisted in three Retail Systems Awards, spotlighting its payments innovation and in-house fraud prevention tools.

By Sofiah Nichole Salivio • 3 min read • Fri, 20th Mar 2026
Aegon’s Mylo app tracks down GBP £135m in pensions
Digital Transformation

Aegon’s Mylo app tracks down GBP £135m in pensions

Aegon app Mylo consolidates more than GBP £135m in pensions as digital tracing tools tackle the UK's growing lost pots problem.

By Sean Mitchell • 4 min read • Fri, 20th Mar 2026
SoFi tops JD Power study for DIY investor satisfaction
Fintech

SoFi tops JD Power study for DIY investor satisfaction

SoFi tops JD Power's 2026 US DIY Investor Satisfaction Study, beating rival digital brokerages on app experience, value and product range.

By Karen Joy Bacudo • 3 min read • Fri, 20th Mar 2026
Entrust & Veyco enable digital signing for UK deeds
Data Protection

Entrust & Veyco enable digital signing for UK deeds

Entrust and Veyco launch integrated digital ID and QES workflow, as Nationwide becomes first UK lender to use it for mortgage deeds.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Camp Digital returns with focus on ethical AI & inclusion
Digital Transformation

Camp Digital returns with focus on ethical AI & inclusion

Camp Digital returns to Manchester spotlighting ethical AI, inclusive design and hopeful technologists in a rapidly changing digital sector.

By Sofiah Nichole Salivio • 4 min read • Thu, 19th Mar 2026
Token.io unveils Account on File to streamline Pay by Bank
Data Protection

Token.io unveils Account on File to streamline Pay by Bank

Token.io launches Account on File to make Pay by Bank a near one-tap checkout, cutting steps and boosting conversion for UK and EU merchants.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026
ChatGPT's Checkout retreat: An opportunity for Aussie retailers?
Customer Experience

ChatGPT's Checkout retreat: An opportunity for Aussie retailers?

OpenAI's Instant Checkout retreat puts retailer sites back in focus, opening a data-led discovery window for fast-moving Australian brands.

By Kate Massey • 5 min read • Thu, 19th Mar 2026
Sydney venture applies complex systems to organisational design
Software-as-a-Service

Sydney venture applies complex systems to organisational design

Sydney's House of Complexity launches three-pronged venture to bring complex systems thinking into organisational design and practice.

By Catherine Knowles • 3 min read • Thu, 19th Mar 2026
Carsales launches ChatGPT app to power AI car searches
Digital Transformation

Carsales launches ChatGPT app to power AI car searches

Carsales launches a ChatGPT app to let Australians find car listings through conversational AI searches, boosting visibility for sellers.

By Sean Mitchell • 4 min read • Thu, 19th Mar 2026