User experience (UX) Stories - Page 12

Global Stories

User experience (UX) stories

Paysecure and Yaspa partner to link open banking platforms

Merchants will gain a single connection to open banking payments and fraud checks as the two fintechs combine routing data and bank identity tools.

By Shannon Williams • 3 min read • Last month

Digital Transformation

AI can inspire travel, but it still can't book it. That's about to change

Younger travellers are already using AI for planning, but direct bookings still depend on live inventory and real-time data.

By Mike Putman • 11 min read • Last month

Software-as-a-Service

Whatfix study warns AI adoption gap costs mid-sized firms

Poor digital adoption could cost a mid-sized enterprise USD $10.9 million a year, as staff struggle to use AI tools effectively.

By Kaleah Salmon • 4 min read • Last month

Data Analytics

Personetics & Atomic partner on in-app deposit switching

Banks will be able to prompt customers to switch salary payments and bills inside their apps, aiming to boost deposit growth and track uptake.

By Catherine Knowles • 3 min read • Last month

Software-as-a-Service

Wilson, Autonomous Systems launch wireless monitoring

Enterprises could cut truck rolls and outages as the new platform monitors in-building wireless networks continuously from deployment to optimisation.

By Catherine Knowles • 4 min read • Last month

Document Management

Doxis folds Klippa into one brand after acquisition

Customers will now see Klippa’s document processing tools folded into Doxis, with the Dutch AI software brand retired after its 2025 acquisition.

By Sofiah Nichole Salivio • 4 min read • Last month

Customer Experience

Delivery options drive AI shopping decisions, Ingrid finds

Delivery details are now as decisive as product recommendations, with 61% of shoppers saying they can make or break an AI-led purchase.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Desktop-as-a-Service

ControlUp launches DaaS IQ for Azure Virtual Desktop

Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.

By Catherine Knowles • 3 min read • Last month

Data Protection

Login problems drive consumers away from digital services

Poor logins are pushing 68% of consumers to abandon or switch providers, as trust in AI and data handling lags sharply.

By Catherine Knowles • 4 min read • Last month

Digital Transformation

5 mobile-first strategies to ensure contact data quality

Poor mobile data quality can cost retailers deliveries, revenue and loyalty as shoppers switch devices and systems leave records incomplete.

By Greg Brown • 5 min read • Last month

Data Analytics

Ottai CGM tops 1 million users in global expansion

The milestone underscores rising demand for cheaper glucose monitors as Ottai pushes into overseas markets including Malaysia and Australia.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026

Fintech

B2C Distribution picks Ecommpay for mobile checkout

Mobile shoppers at B2C Distribution will now get faster checkout as the retailer cuts out multiple payment intermediaries to boost control and visibility.

By Sean Mitchell • 3 min read • Wed, 1st Apr 2026