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DevRev expands Computer AI agent platform in India
Customer Relationship Management

DevRev expands Computer AI agent platform in India

DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.

By Shannon Williams • 4 min read • Thu, 12th Mar 2026
Cognizant, Uniphore team on sector-specific AI tools
Data Protection

Cognizant, Uniphore team on sector-specific AI tools

Cognizant and Uniphore ally to build small-model, sector-specific AI tools for tightly regulated fields, starting with life sciences and banking.

By Mark Tarre • 4 min read • Tue, 3rd Feb 2026
The end of standalone CDPs?
Enterprise Content Management

The end of standalone CDPs?

Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

By Robin Grochol • 3 min read • Mon, 23rd Jun 2025
Exclusive: Uniphore shares how Conversational AI can be the key to business success
Unified Communications

Exclusive: Uniphore shares how Conversational AI can be the key to business success

Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

By Mitchell Hageman • 4 min read • Fri, 30th Sep 2022
Mindfields, Uniphore partner for greater client offerings
Unified Communications

Mindfields, Uniphore partner for greater client offerings

Mindfields partners with Uniphore to enhance conversational automation offerings, boosting customer satisfaction and aiding post-pandemic recovery.

By Zach Thompson • 3 min read • Fri, 22nd Apr 2022
Uniphore and Probe CX partner to deliver enhanced CX solutions
Customer Relationship Management

Uniphore and Probe CX partner to deliver enhanced CX solutions

Uniphore and Probe CX partner to deliver advanced customer experience solutions with conversational AI and automation.

By Mitchell Hageman • 2 min read • Mon, 4th Apr 2022
Uniphore makes additions to its flagship CX platform
Customer Relationship Management

Uniphore makes additions to its flagship CX platform

Uniphore, the conversational automation specialist, has added new solutions to its flagship Conversational AI & Automation platform.

By Catherine Knowles • 3 min read • Wed, 9th Mar 2022
VIS Global and Uniphore form strategic partnership
Customer Relationship Management

VIS Global and Uniphore form strategic partnership

VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.

By Zach Thompson • 3 min read • Tue, 1st Mar 2022
Video: 10 Minute IT Jams - An update from Uniphore
Unified Communications

Video: 10 Minute IT Jams - An update from Uniphore

Uniphore's Ravi Saraogi discusses how conversational automation tech is transforming call centres in the Asia-Pacific region.

By Mitchell Hageman • 1 min read • Mon, 21st Feb 2022
Uniphore's latest funding round reaches $400 million
Artificial Intelligence

Uniphore's latest funding round reaches $400 million

Uniphore, a conversational automation company, has announced its Series E funding round of $400 million, raising the company's valuation to $2.5 billion.

By Ryan Morris-Reade • 3 min read • Thu, 17th Feb 2022
'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey
Unified Communications

'Zoom fatigue' is turning Australians into frustrated multitaskers - Uniphore survey

Australians have developed a love-hate relationship with video meetings as a result of the pandemic, according to a new survey.

By Staff Writer • 3 min read • Fri, 10th Sep 2021
'Conversational service automation' firm Uniphore raises $140m
Customer Relationship Management

'Conversational service automation' firm Uniphore raises $140m

Uniphore secures US$140m in funding to develop conversational service automation technologies and achieve 200% headcount growth.

By Staff Writer • 2 min read • Fri, 9th Apr 2021
APAC consumers comfortable with human & AI-assisted contact centres
Customer Relationship Management

APAC consumers comfortable with human & AI-assisted contact centres

Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.

By Sara Barker • 2 min read • Tue, 23rd Mar 2021
Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership
Customer Relationship Management

Uniphore and Tech Mahindra enter multi-year, multi-million dollar partnership

Uniphore and Tech Mahindra have come together with the shared intention of driving innovation in customer experience and contact centre operations.

By Catherine Knowles • 3 min read • Mon, 14th Dec 2020

Stories from Other Regions

Uniphore stories

Rackspace and AMD unveil enterprise AI cloud tie-up
Private Cloud

Rackspace and AMD unveil enterprise AI cloud tie-up

Regulated businesses could gain a governed private AI stack as Rackspace plans to add AMD chips to its managed cloud offering.

By Sofiah Nichole Salivio • 4 min read • Last month
Kubus names Jeremy Keefe Chief Executive Officer for UK growth
Virtualisation

Kubus names Jeremy Keefe Chief Executive Officer for UK growth

Kubus appoints Jeremy Keefe as CEO to spearhead UK growth and expand its global IT infrastructure and managed services presence.

By Jed Nykolle Harme • 3 min read • Tue, 21st Oct 2025