The Ultimate Guide to Software-as-a-Service
A curated Indian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
Indian Software-as-a-Service News
Regional stories with direct local relevance
Swiggy adopts Snowflake to speed up data workflows
Swiggy's data teams can now run heavy queries far faster as the platform brings marketing, operations and finance onto one governed view.
Orion Digital launches Reputraq reputation platform
Communications teams gain real-time alerts as the new tool tracks sentiment across 177 countries and more than 60 languages.
Socify.ai reaches 300 customers as growth accelerates
Faster uptake of the SOC 2 compliance platform points to rising demand as enterprises seek cheaper, simpler audit automation.
Synup launches Sydekick AI agent for local marketing
Businesses running multiple locations could cut repetitive local marketing work as Synup shifts to usage-based pricing with Sydekick.
Netcore names Tariq Ahmad as Chief Revenue Officer
The marketing technology company is targeting a doubling of overseas sales within three years as it steps up expansion beyond India.
Harness launches AI code review for software teams
Software teams using AI coding agents face faster pull request volumes, as Harness pairs a new repository with risk-based review tools.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Dayforce named leader in Gartner workforce management
Avalara names Claire Goad to lead e-invoicing push
Avalara named Leader in IDC MarketScape e-invoicing
Google Cloud named Leader in Forrester cloud assessment
LumApps names Sébastien Cano as Chief Executive Officer
Featured News
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Expert Columns
When IT fails in manufacturing, the whole supply chain pays
6 Pillars of data quality and strategies for improving your data
Most pharma AI is borrowed, ours is built
The psychology of better decision-making in the real-time enterprise
Translation over technology: The channel's most undervalued skill
Why a traditional LMS falls flat for the frontline
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
AI is rewriting the rules of dealmaking
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
Extending WFM Technology to the Retail Sales Floor
Interviews
Interviews and video coverage from the network
Theorem study: friction between pre-sales and executed media ads
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
OnBoard says board AI policy key, but lags behind in adoption
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Milestone turns video data into AI-driven intelligence
Recent Software-as-a-Service News
Regnology finds agentic AI gap in reporting adoption
Only 16% of firms have embedded AI in regulatory reporting, as governance and trust issues keep most projects in pilot stage.
Gravwell unveils five AI agents for security teams
Security teams can now use narrowly scoped agents to triage alerts, investigate cases and check systems without giving AI unrestricted access.
Business AI spending rises 406% at Revolut Business
Companies are treating AI like a recurring operating cost, with monthly business spending up 406% and average outlay far above retail users.
Heidi raises US$340M to expand AI agents in healthcare
Heidi has raised US$340 million to expand its AI Care Partner across health systems and move beyond clinical documentation into supervised tasks.
Keepit tops USD $100 million ARR on AI truth cloud
The milestone underlines rising demand for independent backup as firms seek reliable records for AI-driven systems and compliance.
Manhattan launches tiered Editions for growing firms
Growing firms will be able to add supply chain functions without reimplementation, as Manhattan's tiered software model targets easier scaling.
HelmGuard raises USD $7.3 million for US expansion
The cash will fund offices in New York and San Francisco as the start-up targets faster risk checks for regulated firms and AI agents.
Legora launches legal research foundation for AI law
The new layer could help lawyers avoid relying on outdated or non-binding authorities as they use AI to research case law across jurisdictions.
Keyfactor tops USD $200 million in annual recurring revenue
Demand for machine identity security and digital trust tools lifted annual recurring revenue more than 35 per cent year on year.
Perplexity adds Portable Computer to Windows RTX PCs
High-end RTX users can now keep sensitive work on-device as Perplexity extends its local AI agent to supported Windows PCs.
GitLab 19.4 adds agentic automation & cost controls
Administrators now have tighter oversight as GitLab 19.4 expands AI agent controls, model choice and usage visibility across teams.
Freshworks expands Freddy AI with email & workflows
Support teams will soon be able to build AI workflows from plain language, as Freshworks broadens Freddy AI into email and live service-desk guidance.
Mandiant warns of AI agents fuelling new attack risks
Autonomous systems are now creating fresh avenues for code theft, remote execution and runaway cloud spending, Mandiant says.
Flam raises USD $40 million in QED-led funding round
The cash will fund research, product expansion and overseas sales as the San Francisco-based company grows beyond 100 enterprise customers.
Riverbed launches Network 360 with AI observability
Existing customers can access AI-driven troubleshooting without a higher base price, as Riverbed bundles new observability tools into Network 360.
Shufti launches bank account verification in 70 nations
Businesses can now confirm account ownership before sending payments, with Shufti's tool covering more than 70 countries and easing fraud checks.
Merlin rolls out NiCE CXone across 140 attractions
Guest service at Merlin's attractions has improved sharply, with issue resolution rising to 95% after an AI platform was rolled out.
Lifecykel replaces Xero sprawl with NetSuite platform
Weekly inventory reporting at the mushroom biotech group has fallen from hours to 10 minutes after replacing seven Xero instances and spreadsheets.
Diligent adds agentic AI tools to risk & audit platform
Boards will get faster visibility into shifting risks as Diligent's new AI agents automate audit and governance tasks across its platform.
Merlin rolls out NiCE AI across visitor attractions
Visitors should see faster help and fewer repeat calls as Merlin links bookings, support and follow-up across 140 attractions worldwide.
