Small Business (SMB) stories
OFX appoints former PayPal Australia marketer Liz Lord as chief marketing officer to spearhead its shift beyond cross-border payments.
World Backup Day prompts warnings that untested restores and AI-era data demands are leaving mid-sized firms dangerously exposed.
Dext rolls out AI Assist in the US and Canada, promising to learn each firm's bookkeeping rules while keeping humans in full control.
Storeganise unveils an AI Connector linking self-storage systems to tools like ChatGPT, letting operators query live data in plain English.
Dext unveils AI Assist, an embedded tool that learns firm-specific judgement to automate routine bookkeeping while keeping humans in control.
Cork Cyber unveils an AI-driven asset analysis engine for MSPs, tackling zombie assets, coverage gaps and licence waste across client estates.
Nearly half of Asia-Pacific mid-sized firms shun working capital tools, even as CFOs demand faster, simpler digital funding solutions.
Arctic Wolf and Wiz team up to plug the cloud response gap, tying 24/7 SOC workflows to real-time risk insights across global platforms.
WordPress.com now lets AI agents draft, edit and publish content directly to sites via conversation, expanding beyond read-only integrations.
First Connect rolls out AI Appetite Finder to help independent agents match complex commercial risks to receptive carriers in real time.
Intuit UK secures the government's Fair Payment Code Gold, highlighting rapid supplier payments as ministers crack down on late payers.
Cyber breaches hit 43% of UK firms as phishing surges and basic safeguards like 2FA and VPNs see worryingly low uptake.
Prospect Hospice appoints Mintivo to overhaul IT support, aiming to boost system reliability and free staff to focus on patient care.
Salesforce bakes Agentforce AI agents into SME CRM suites, promising faster sales, service and marketing work from a single platform.
Parcelhero unveils AI-powered live parcel tracking and a faster booking interface in the first phase of its major platform overhaul.
Clear Mountain Bank rolls out Alkami's digital platform to modernise services, add data-led marketing and rival larger lenders' tech.
Open banking has swiftly evolved from a regulatory fix into core UK infrastructure, transforming payments, lending and everyday money management.
Late payments leave Australian small firms fearing missed Payday Super, as Xero finds cash flow gaps and AUD $15,257 losses on average.
Norton unveils Revamp, an AI tool to help professionals craft and schedule credible social posts while keeping full control of their voice.
More than 3m UK homes have switched to digital landlines as BT warns those ignoring the rollout risk disruption before analogue ends in 2027.