Small Business (SMB) Stories

Global Stories

Small Business (SMB) stories

Xero Ultra settles an old argument: mid-sized businesses were never too small for serious tools

Australian mid-sized firms may finally get serious accounting tools without paying ERP costs or enduring months of disruption.

By Phillip Vella • 6 min read • Today

Digital Transformation

ECI Software Solutions appoints first APAC channel manager

The hire signals a push to expand indirect sales in Asia Pacific as manufacturers seek local support for ERP deployments and automation.

By Joseph Gabriel Lagonsin • 4 min read • Today

Software-as-a-Service

Thryv & Wix unveil partnership for small businesses

Small service firms could get a single platform for websites, bookings, marketing and payments if the tie-up is rolled out as planned.

By Karen Joy Bacudo • 4 min read • Yesterday

Software-as-a-Service

European users mostly use AI for basic spreadsheet tasks

Advanced automation remains a minority use case in Europe, where two-thirds of Ajelix users rely on AI mainly for formula generation.

By Mark Tarre • 3 min read • Yesterday

Firewalls

Proofpoint launches OEM programme for security vendors

Partners can now embed threat intelligence and exploit detection into their tools, as Proofpoint formalises years of OEM deals into a single programme.

By Sean Mitchell • 4 min read • Yesterday

Fintech

Southeast Asia's payment rails leave US merchants behind

US merchants risk missing billions in Southeast Asian sales as local instant-payment rails outgrow cards and stay entrenched.

By Yang Yang Zhang • 5 min read • Yesterday

Manufacturing

FedEx launches Guangzhou to Sydney freighter service

The new route should trim transit times by up to a day for some Asian shipments and give Australian importers more freight capacity.

By Sean Mitchell • 4 min read • Yesterday

Software-as-a-Service

KnowBe4 names Andrew Kanzer as Chief Growth Officer

The appointment signals KnowBe4's push to widen sales and enter new markets as cyber vendors adapt to AI-driven workplace risk.

By Mark Tarre • 3 min read • Yesterday

Software-as-a-Service

name.com signs AI platform deals to embed domain access

Users of AI build tools will be able to register domains without leaving the platform as Name.com expands its integration push.

By Sean Mitchell • 4 min read • Yesterday

Software-as-a-Service

One in three small firms build software to fix gaps

Costly gaps in off-the-shelf software are pushing small firms to build their own tools, with one in three doing so, research finds.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Stories from Other Regions

Small Business (SMB) stories

Fintech

B2Bpay links points to Luxury Escapes travel rewards

Australian businesses can now turn routine payments into holiday bookings, as B2Bpay adds Luxury Escapes redemptions to its points scheme.

By Karen Joy Bacudo • 4 min read • Today

Fintech

Ecommpay backs ICAEW campaign for small businesses

The deal gives accountants advising smaller firms fresh guidance on online payments, banking and cash flow as merchants seek quicker, simpler set-ups.

By Sofiah Nichole Salivio • 3 min read • Yesterday