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Millennials Stories - Page 10

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Millennials stories

AI hallucinations challenge customer experience strategy
Customer Experience

AI hallucinations challenge customer experience strategy

Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

By Melania Watson • 3 min read • Wed, 9th Apr 2025
TP report shows Gen Z prefer interactive communication
Customer Experience

TP report shows Gen Z prefer interactive communication

A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.

By Shannon Williams • 3 min read • Fri, 4th Apr 2025
Consumers willing to pay more for sustainable products
Supply Chain

Consumers willing to pay more for sustainable products

A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.

By Sean Mitchell • 3 min read • Wed, 26th Mar 2025
PropHero secures AUD $25.1m in record Series A funding
Generative AI

PropHero secures AUD $25.1m in record Series A funding

PropHero has raised AUD $25.1 million in a landmark Series A funding round, marking the largest ever for an Australian property technology firm.

By Kaleah Salmon • 3 min read • Thu, 20th Feb 2025
Gen Z & millennials prioritise quality amid cost crisis
Clean technologies

Gen Z & millennials prioritise quality amid cost crisis

New research reveals Gen Z and millennials are transforming luxury shopping habits by prioritising quality, sustainability, and secure payments during the cost-of-living crisis.

By Shannon Williams • 3 min read • Thu, 6th Feb 2025
Employees fear obsolete skills as training lags behind
Millennials

Employees fear obsolete skills as training lags behind

A new report reveals 63% of US employees feel their training is inadequate, with Gen Z highlighting urgent needs for faster, engaging skill development.

By Shannon Williams • 3 min read • Fri, 31st Jan 2025

Stories from Other Regions

Millennials stories

AI technology seen as solution to boost UK productivity
Productivity

AI technology seen as solution to boost UK productivity

A new survey from Celonis reveals that 81% of UK businesses struggle with low employee morale, largely due to stress and burnout affecting productivity.

By Sean Mitchell • 3 min read • Wed, 16th Apr 2025
Majority of Australians integrate AI into daily tasks
Generative AI

Majority of Australians integrate AI into daily tasks

A recent study by Robert Half reveals that 90% of Australian workers are integrating generative AI into their tasks, with 79% of employers actively promoting its use.

By Shannon Williams • 3 min read • Fri, 11th Apr 2025
AI survey reveals job fears amid workplace enthusiasm
Data Privacy

AI survey reveals job fears amid workplace enthusiasm

A new survey by Kickresume reveals a complex perspective among UK workers on AI in the workplace, with 21% facing job loss concerns despite 57% embracing AI tools.

By Shannon Williams • 4 min read • Fri, 11th Apr 2025
London's night economy thrives as retail sector declines
Workforce Technology

London's night economy thrives as retail sector declines

London's night economy flourishes as retail jobs remain 5% down since the pandemic, with hospitality seeing a 2% annual increase in employment.

By Kaleah Salmon • 3 min read • Thu, 3rd Apr 2025
Philippines sees 40% surge in BNPL users by end of 2024
Marketing Technologies

Philippines sees 40% surge in BNPL users by end of 2024

The Buy Now, Pay Later market in the Philippines surged to 28.4 million users by 2024, marking a 40% increase and securing second place in Southeast Asia.

By Kaleah Salmon • 3 min read • Mon, 31st Mar 2025
Young Aussies owed AUD $1.5 billion monthly in expenses
Fintech

Young Aussies owed AUD $1.5 billion monthly in expenses

Aussies aged 18-35 face AUD $1.5 billion in unpaid shared expenses, prompting the launch of KttiPay to simplify group payments and foster financial harmony.

By Kaleah Salmon • 3 min read • Thu, 20th Mar 2025
Millennials lead UK workplaces in AI tool adoption, study finds
Partner Programmes

Millennials lead UK workplaces in AI tool adoption, study finds

A new report reveals UK Millennials are more adept at using AI tools at work than Gen Z, with 74% comfortable compared to 66% of their younger peers.

By Sean Mitchell • 2 min read • Thu, 20th Mar 2025
AI expected to revolutionise Singapore financial services
Customer Experience

AI expected to revolutionise Singapore financial services

A new Salesforce report reveals 60% of Singaporean consumers expect greater AI integration in financial services, with millennials leading the optimism.

By Sean Mitchell • 3 min read • Wed, 19th Mar 2025
Salesforce & TripADeal unveil AI-enhanced travel showcase
Customer Experience

Salesforce & TripADeal unveil AI-enhanced travel showcase

A recent YouGov survey reveals that 59% of Australian travellers crave personalised travel experiences, sparking innovation from TripADeal and Salesforce.

By Shannon Williams • 4 min read • Sun, 16th Mar 2025
Gen Z reshapes workforce with pay rise demands & mobility
Recruitment

Gen Z reshapes workforce with pay rise demands & mobility

New research from ELMO Software reveals Gen Z workers are driving workplace change, prioritising pay rises and job stability over traditional loyalties.

By Shannon Williams • 3 min read • Thu, 6th Feb 2025
Shifting U.S. consumer debt trends requires new collections approach
Data Analytics

Shifting U.S. consumer debt trends requires new collections approach

Rising consumer debt in the U.S. amid inflation and high interest rates prompts a shift towards multi-channel debt collection strategies to enhance recovery.

By Hans Zachar • 4 min read • Fri, 24th Jan 2025