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Incident management Stories - Page 8

Indian Stories

Incident management stories

Global Stories

Incident management stories

NeuBird AI launches ops agent, raises USD $19.3 million
DevOps

NeuBird AI launches ops agent, raises USD $19.3 million

Engineering teams could use the new system to cut incident toil, as NeuBird AI expands into preventive risk detection and optimisation.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 8th Apr 2026
NeuBird AI study finds gap on incident management AI
DevOps

NeuBird AI study finds gap on incident management AI

Alert fatigue is helping trigger costly outages, even as executives overstate AI use in incident management, a NeuBird study says.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 8th Apr 2026
Freshworks boosts Freshservice with live asset mapping
Digital Transformation

Freshworks boosts Freshservice with live asset mapping

IT teams could spot outage risks sooner as Freshservice now continuously maps cloud, hybrid and on-premises assets and dependencies.

By Sean Mitchell • 4 min read • Fri, 3rd Apr 2026
Kyndryl launches agentic AI service management toolkit
Data Protection

Kyndryl launches agentic AI service management toolkit

Many firms lack the controls to deploy autonomous AI safely, leaving governance gaps as Kyndryl sells a new oversight toolkit.

By Sean Mitchell • 4 min read • Fri, 3rd Apr 2026
Businesses warned to overhaul backups amid ransomware
Data Protection

Businesses warned to overhaul backups amid ransomware

Ransomware is exposing backup gaps that can leave firms unable to restore critical services quickly enough to meet regulators’ deadlines.

By Mark Tarre • 4 min read • Wed, 1st Apr 2026
TeamViewer tops one million AI remote support sessions
Software-as-a-Service

TeamViewer tops one million AI remote support sessions

AI-assisted support is increasingly cutting downtime, as TeamViewer says more than one million remote sessions have now been completed.

By Joseph Gabriel Lagonsin • 4 min read • Wed, 1st Apr 2026
Australia & New Zealand outpace peers on resilience
Disaster Recovery

Australia & New Zealand outpace peers on resilience

Businesses in Australia and New Zealand are more likely to see outages hit revenue, with 52% reporting direct top-line damage.

By Catherine Knowles • 4 min read • Tue, 31st Mar 2026
ControlMonkey adds observability recovery for cloud tools
Software-as-a-Service

ControlMonkey adds observability recovery for cloud tools

The update could help teams restore dashboards and alerts after outages, reducing the risk of losing visibility when systems fail.

By Catherine Knowles • 4 min read • Thu, 26th Mar 2026
Cybermindz warns mental health absences hit cyber staff
Advanced Persistent Threat Protection

Cybermindz warns mental health absences hit cyber staff

Mental health absences could have already cost cyber teams more than 250,000 work days, threatening monitoring and incident response.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Mar 2026
Brivo links Cobalt AI to cut false security alerts
Digital Transformation

Brivo links Cobalt AI to cut false security alerts

Enterprise security teams could cut nuisance alarms as Brivo and Cobalt AI combine access, video and sensor data in one workflow.

By Mark Tarre • 3 min read • Thu, 26th Mar 2026
New Relic named IDC MarketScape AIOps leader again
DevOps

New Relic named IDC MarketScape AIOps leader again

New Relic secures a third consecutive Leader ranking in IDC's Worldwide AIOps 2026 assessment, highlighting its AI-led observability tools.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026
Splashtop & SysAid partner to streamline remote support
Data Protection

Splashtop & SysAid partner to streamline remote support

SysAid bakes Splashtop remote support into its service desk, letting IT teams launch secure sessions directly from AI-driven tickets.

By Joseph Gabriel Lagonsin • 3 min read • Wed, 25th Mar 2026
TeamViewer launches AI reporting tool for IT teams
Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026
Datadog's $1bn investment in unifying data silos
DevOps

Datadog's $1bn investment in unifying data silos

Datadog pours USD $1 billion into AI-driven tools to unify data silos, automate incident response and fuse security with observability.

By Adam Zuchetti • 5 min read • Fri, 20th Mar 2026
Simbian launches AI platform for unified cyber ops
DevOps

Simbian launches AI platform for unified cyber ops

Simbian unveils an AI-driven cyber security platform uniting offence and defence via a shared Context Lake to speed, link and automate response.

By Sean Mitchell • 5 min read • Fri, 20th Mar 2026

Stories from Other Regions

Incident management stories

Zetifi launches connected fleet safety platform in Australia
Software-as-a-Service

Zetifi launches connected fleet safety platform in Australia

Zetifi has unveiled a Connected Fleet Safety platform in Australia, integrating vehicle and worker risk data directly into Microsoft 365 workflows.

By Sean Mitchell • 4 min read • Tue, 24th Mar 2026
Shared fire control hub unites three eastern counties
Digital Transformation

Shared fire control hub unites three eastern counties

Norfolk, Suffolk and Hertfordshire fire services now share a cloud-based control hub to boost cross-border response and resilience.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026