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Financial institutions stories

Backbase named Forrester leader & customer favourite
Software-as-a-Service

Backbase named Forrester leader & customer favourite

Banks seeking to cut fragmentation may see Backbase's Forrester nod as validation that its AI-native platform can unify front-office work.

By Shannon Williams • 4 min read • Last month
Temenos named Forrester leader in digital banking tech
Software-as-a-Service

Temenos named Forrester leader in digital banking tech

Banks seeking faster onboarding and broader channel support may benefit as Forrester ranks Temenos among the top digital banking vendors.

By Karen Joy Bacudo • 4 min read • Last month
Exclusive: Google Cloud reshaping finance with agentic AI
Digital Transformation

Exclusive: Google Cloud reshaping finance with agentic AI

Banks must move beyond isolated pilots if they want agentic AI to deliver enterprise-wide gains, Google Cloud says.

By Sean Mitchell • 4 min read • Last month
Celonis & ProcessLab launch banking apps for mortgages
Software-as-a-Service

Celonis & ProcessLab launch banking apps for mortgages

Banks could speed up mortgage approvals and customer service with the new tools, after one lender cut response times by 32%.

By Karen Joy Bacudo • 4 min read • Last month
FIS upgrades trading & risk suite for buy-side firms
Digital Transformation

FIS upgrades trading & risk suite for buy-side firms

Smaller investment firms could cut costs and manual work as a single system replaces fragmented trading and risk tools across asset classes.

By Karen Joy Bacudo • 3 min read • Last month
The missing link in eIDV: Why data quality drives fraud prevention
Surveillance

The missing link in eIDV: Why data quality drives fraud prevention

Banks risk missing fraudulent identities unless eIDV checks are paired with verified address data and stronger data quality controls.

By Bud Walker • 4 min read • Last month
Iron Mountain wins Google Cloud award for media archives
Storage

Iron Mountain wins Google Cloud award for media archives

AI search and digitisation are helping media owners turn ageing archives into usable assets, with Iron Mountain recognised by Google Cloud.

By Sofiah Nichole Salivio • 4 min read • Last month
Broadridge takes stake in CENTRL for AI due diligence
Software-as-a-Service

Broadridge takes stake in CENTRL for AI due diligence

Financial firms could cut manual due diligence and RFP work as Broadridge embeds CENTRL's AI tools across asset management and retirement products.

By Karen Joy Bacudo • 3 min read • Last month
Xero launches AI-native operating system for small firms
Digital Transformation

Xero launches AI-native operating system for small firms

The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.

By Karen Joy Bacudo • 3 min read • Last month
Mastercard & Lobster.cash team up for AI agent payments
Crypto

Mastercard & Lobster.cash team up for AI agent payments

OpenClaw users will be able to let AI agents pay with existing cards as Mastercard's controls add limits, authentication and audit trails.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Financial institutions stories

Zelle & Truist test bill payments in network pilot
Fintech

Zelle & Truist test bill payments in network pilot

The pilot could give households clearer proof a bill was received, easing fears of late fees as Zelle moves beyond transfers.

By Karen Joy Bacudo • 4 min read • Last month
TD adds Google virtual card numbers for Canadian shoppers
Data Protection

TD adds Google virtual card numbers for Canadian shoppers

Canadian shoppers can now use tokenised Visa details at checkout in Chrome and Android, reducing card exposure to merchants.

By Karen Joy Bacudo • 4 min read • Last month
SEON eyes doubling Indonesia revenue as fraud risk rises
Digital Transformation

SEON eyes doubling Indonesia revenue as fraud risk rises

Rising scam losses and tighter oversight are fuelling demand for SEON’s fraud tools, with Indonesia set to be a key growth market.

By Catherine Knowles • 3 min read • Last month
Fime launches trust framework for AI-initiated payments
Fintech

Fime launches trust framework for AI-initiated payments

AI-driven purchases are raising fraud and compliance concerns as Fime seeks to give merchants and banks a neutral way to verify them.

By Sean Mitchell • 3 min read • Last month
Persona integrates ConnectID for privacy-first age checks
Data Protection

Persona integrates ConnectID for privacy-first age checks

Australian platforms facing tougher age-check rules can now verify users through bank data, without collecting passports or licences.

By Sean Mitchell • 3 min read • Last month
Q2 launches AI code tool for digital banking platform
Disaster Recovery

Q2 launches AI code tool for digital banking platform

Banks and credit unions could cut development cycles from weeks to days as the tool adds governed AI code generation to Q2's platform.

By Karen Joy Bacudo • 4 min read • Last month
Japan institutional investors turn more bullish on crypto
Crypto

Japan institutional investors turn more bullish on crypto

More Japanese institutions now see crypto as a diversification tool, though volatility, fraud risks and regulatory gaps still curb wider adoption.

By Karen Joy Bacudo • 4 min read • Last month
DoBusiness.com joins Payments Canada as member in shift
Software-as-a-Service

DoBusiness.com joins Payments Canada as member in shift

Broader access to Canada’s payment-rule body is giving fintech firms a say in the systems that process CAD $103 trillion a year.

By Karen Joy Bacudo • 4 min read • Last month