Digital services Stories - Page 43

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Digital services stories

DevOps

How continuous evolution in modern managed services can drive business value

Delivering today's digital demand will require a foundational change in partnerships, writes Intergen CTO Mark Dyer.

By Mark Dyer • 3 min read • Wed, 22nd Sep 2021

Cybersecurity

Seven key principles behind a robust cybersecurity practice

Here are seven critical questions that TSPs should ask of their cybersecurity practice to help protect customers.

By Gregg Lalle • 4 min read • Tue, 21st Sep 2021

Malware

Rise in cyberattacks, ransomware during COVID-19 boosts IT security skills

Increased security challenges during the pandemic offered IT teams a unique opportunity to build their cybersecurity expertise.

By Shannon Williams • 4 min read • Tue, 14th Sep 2021

Distributed Denial of Service

What is an internet outage?

As more essential services are delivered digitally, availability becomes the most pressing concern, writes Cisco ThousandEyes solutions architect Mike Hicks.

By Mike Hicks • 5 min read • Mon, 6th Sep 2021

Customer Relationship Management

'A question of respect' — Consumer reactions to poor digital services have hardened during the pandemic

Digital services have become an essential part of people's lives during the pandemic, with 85% relying on them, says a new report.

By Antoine Le Tard • 4 min read • Mon, 30th Aug 2021

Apps

Traditional banks invest in apps to keep up with the competition

Traditional banks in the APAC region are rapidly developing digital wellness apps to keep up with nimbler digital-only competitors, a new study reveals.

By Catherine Knowles • 4 min read • Fri, 27th Aug 2021

Customer Relationship Management

How consumer online behaviour has changed during the pandemic

The number of applications people are using has increased by 30% in the last two years, according to a new report by AppDynamics.

By Antoine Le Tard • 5 min read • Mon, 23rd Aug 2021

Unified Communications

Fortinet: Protect your DevOps, OT and 5G initiatives with integrated security

Securing your DevOps, OT, and 5G initiatives is crucial before deploying them across your distributed enterprise network, says CISO Cornelius Mare.

By Staff Writer • 4 min read • Wed, 11th Aug 2021

Digital Transformation

Organisations must accelerate digital transformation - Aruba

The hospitality sector must prioritize digital transformation to recover from the pandemic and meet evolving consumer demands, warns Aruba.

By Shannon Williams • 5 min read • Mon, 9th Aug 2021

Customer Relationship Management

Case study: How Microsoft helped a Kiwi company deliver mobile order software to McDonalds in Japan

Its business model was simple – provide a connection between customers and retailers, then enable those retailers to improve the customer's experience.

By Nick Forrester • 5 min read • Sun, 1st Aug 2021

Apps

Digital experience can make or break brand relationships with customers

Pandemic spikes digital service reliance; brands warned—flawless app experience now crucial for consumer loyalty.

By Staff Writer • 2 min read • Fri, 23rd Jul 2021

Malware

Ransomware-as-a-service rising as cyber threats grow at alarming rates

Attacks are driven largely by the emergence of Ransomware as a Service gangs that are cashing in on critical infrastructure organisations.

By Shannon Williams • 3 min read • Tue, 20th Jul 2021

Health Technologies

Beyond Limits and Mitsui bring cognitive AI solutions to APAC

Beyond Limits has partnered with Mitsui to expand cognitive AI solutions in the Asia Pacific region, targeting the growing AI market in traditional industries.

By Catherine Knowles • 3 min read • Fri, 16th Jul 2021