Customer engagement stories - Page 24
Verint takes two Frost & Sullivan honours
Tue, 9th Oct 2018
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data analytics
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In Frost & Sullivan's APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
Pitney Bowes and Tech Mahindra partner up for local DX
Fri, 15th Sep 2017
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data analytics
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Pitney Bowes and Tech Mahindra have teamed up to target 'untapped opportunities' in location analytics and customer engagement solutions locally.
Millennial means business
Sun, 1st Mar 2009
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Many companies are struggling to adapt their business to serve a new wave of consumers from the millennial generation.