eCommerceNews India - Technology news for digital commerce decision-makers

Case management stories - Page 4

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Newgen Software earns spot in Gartner guide for grant management solutions

Wed, 26th Jun 2024
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healthtech
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data warehousing
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workflow
Newgen Software has been recognised in Gartner's guide as a key player in grant management solutions for state and local Governments, marking a major achievement.
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Logpoint appoints Hemmingsen as SVP of people & culture

Tue, 25th Jun 2024
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siem
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hcm
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cybersecurity
Logpoint appoints Gitte Hemmingsen as SVP of People and Culture, aiming to boost workforce engagement and attract top cybersecurity talent under new CEO Mikkel Drucker.
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Appian introduces AI-facilitated case management studio for businesses

Wed, 6th Mar 2024
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cx
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martech
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data fabric
Appian's new AI-facilitated Model Case Management Studio, aimed at streamlining business workflows, is immediately available, promising a bespoke case management solution in just six weeks.
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Absoft integrates Salesforce Service Cloud in service delivery upgrade

Wed, 21st Feb 2024
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data analytics
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cx
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martech
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
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Looking ahead: The great marketing technology transition

Fri, 9th Feb 2024
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uc
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digital transformation
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cx
Rising consumer expectations and digitisation push businesses to upgrade legacy systems for advanced, cloud-based platforms for improved customer engagement and long-term growth.
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Sean Muirhead named Chief Product Officer at Logpoint

Wed, 7th Feb 2024
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firewalls
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siem
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network security
Cybersecurity veteran, Sean Muirhead, joins London-based powerbrand, Logpoint, as CPO, bringing his broad industry and product development expertise to strengthen Logpoint's product strategy and market initiatives.
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Logpoint enhances Converged SIEM for optimised threat detection

Wed, 31st Jan 2024
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semiconductors
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advanced persistent threat protection
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socs
Cybersecurity firm Logpoint bolsters the functionality of its Converged SIEM platform to optimise threat detection and case management.
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Emplifi recognised as significant vendor in Forrester's Social Suite Landscape

Wed, 3rd Jan 2024
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cx
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martech
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ai
Customer engagement platform, Emplifi, has been recognised as a noteworthy vendor in Forrester's Q4 2023 Social Suite Landscape, reflecting the rising importance of social suite solutions.
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Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide

Thu, 14th Dec 2023
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data analytics
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digital transformation
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martech
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
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NetWitness lauded as cybersecurity leader in GigaOm Radar Report

Tue, 12th Dec 2023
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uc
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siem
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ndr
NetWitness has been celebrated as a cybersecurity industry leader, specialising in NDR and SIEM, in the GigaOm Radar Report.
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Technology emerges as macroeconomic management tool for 2024

Tue, 5th Dec 2023
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fintech
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martech
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commerce systems
Gazing into the crystal ball for 2024, CFOs are likely to expect economic uncertainty in 2024 due to continued high-interest rates and inflation.
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ServiceNow & Amazon Web Services announce five-year strategic collaboration

Thu, 30th Nov 2023
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saas
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hyperscale
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public cloud
ServiceNow and Amazon Web Services (AWS) have announced a five-year strategic collaboration offering AI-powered business applications.
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The significance of the client portal for creating a dynamic legal firm

Mon, 27th Nov 2023
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digital transformation
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ai
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opinion
Legal firms are increasingly turning towards client portals as a powerful tool to streamline their operations and enhance client interactions.
Government

Appian introduces case management solution for the public sector

Tue, 31st Oct 2023
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apm
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lcnc
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software development
Appian launches a case management solution for the government, integrating AI and workflow to simplify casework processes.
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LogRhythm expands Axon SIEM platform to APAC region

Tue, 3rd Oct 2023
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siem
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logrhythm
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novacoast
LogRhythm has unveiled significant advancements to its Cloud-Native SIEM Platform, LogRhythm Axon, as it expands into the APAC region.
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Logpoint unveils new capabilities to Converged SIEM platform

Wed, 13th Sep 2023
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siem
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converged infrastructure
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cybersecurity
Logpoint has announced the release of enhanced automation, investigation, and incident response capabilities to its Converged SIEM platform.
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Enterprise content management market to reach $35.8 billion

Tue, 9th May 2023
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ecm
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martech
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hybrid & remote work
The adoption of ECM solutions by all sectors of the economy is a major shift experienced by the digital marketing sphere of the global market.