APAC stories - Page 26

A new Zendesk report reveals that companies adopting AI are crucial for enhancing customer experience, with APAC seeing up to 63% rise in cross-selling revenue.

Dragos has appointed Mark Matheos as CFO, Mark Packham as CMO, and Darren Sankbeil as CSO to enhance its cybersecurity leadership and growth.

Commvault has appointed Jill Macmurchy as Chief Customer Officer and Craig Bastow as Area Vice President for Australia and New Zealand to enhance APAC leadership.

Ramco Systems has been named a 'Leader' in Everest Group's 2024 APAC Multi-Country Payroll Solutions Assessment, marking its third consecutive year in the top tier.

Snom has named Fabio Albanini as its new Vice President of Global Sales, aiming to enhance its market presence and partner network worldwide.

SOTI's research reveals that by 2025, Australian eCommerce will be shaped by demands for quicker service, stringent data protection, and enhanced transparency.

FedEx's recent survey reveals strong optimism in the Asia Pacific for holiday sales, with 70% of SMEs predicting sales growth, driven by eCommerce.

Recent IDC research highlights how AI-infused low-code development is transforming APAC's application landscape, boosting innovation and productivity.

Exclusive Networks has bagged multiple accolades from Palo Alto Networks for its outstanding cybersecurity solutions in APAC and EMEA during FY24.

AND Solutions has entered a multi-year agreement with Crayon and Microsoft to enhance its operations in the APAC region via the Microsoft Commercial Marketplace.

Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.

Research suggests nearly half of Asia Pacific firms plan to boost AI investments by over 20% in the next year, despite a skills gap hindering progress.

Forrester's report highlights that by 2025, 60% of APAC firms will adopt AI language models, with a shift towards private cloud strategies in Greater China.

Genesys has appointed Albert Nel as Senior Vice President for APAC, bringing over 20 years of tech experience to spearhead sales strategies in the region.

SUSE's new report reveals cloud security concerns across APAC, with 64% of IT teams facing incidents and 57% worried about generative AI risks.

As telcos strive to meet evolving consumer demands, the rise of observability tools is crucial for enhancing digital customer experiences in the 5G era.

Nokia and NTT DATA have enhanced their global partnership to drive Private 5G deployment, transforming cities like Brownsville into connected tech hubs.

The OpenText 2024 report reveals rising collaboration between nation-states and cybercrime groups, posing a serious threat to global supply chains.

Chyma becomes the first Alcatel-Lucent Enterprise Hospitality Solution Accredited partner in APAC, highlighting their strategic focus on the hospitality sector.

Capgemini Research predicts instant payments will hit 22% of non-cash transactions by 2028, driven by digital wallets, P2P and eCommerce growth.