Latest news - Page 6
Zoho invests USD $10m in NVIDIA AI for language models
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data privacy
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Zoho has announced a partnership with NVIDIA to enhance its AI capabilities, investing USD $10 million to improve large language models for its SaaS applications.
TCS & NVIDIA join forces to advance AI across sectors
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martech
Tata Consultancy Services has partnered with NVIDIA to launch a new business unit focused on boosting AI adoption across multiple industries.
Marigold unveils AI advancements to boost customer loyalty
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data analytics
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cx
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martech
Marigold has unveiled an expanded roadmap for its AI platform, aiming to boost customer engagement and loyalty through innovative, human-centred experiences.
Geopolitical disruptions & AI reshape global trade
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risk & compliance
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outsourcing
A new report by Customs Support Group reveals that geopolitical disruptions and AI challenges are severely impacting international trade operations.
Global AI Ethics Institute launches White Paper Prize
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ai
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ai ethics
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research
The Global AI Ethics Institute has launched its first White Paper Prize, offering a USD $1,000 reward for outstanding research in AI ethics.
StackAdapt unveils instant brand lift tool in Asia-Pacific
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data analytics
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digital marketing
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advertising
StackAdapt has launched a self-serve instant brand lift feature for advertisers in Australia and Asia, providing immediate insights into campaigns.
AI cyberattacks on retailers rise ahead of holiday season
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data protection
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martech
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physical security
Imperva reveals that online retailers face a staggering average of 569,884 AI-driven cyberattacks daily as the holiday shopping season approaches.
AND Solutions to expand APAC reach with Microsoft deal
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digital transformation
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fintech
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microsoft
AND Solutions has entered a multi-year agreement with Crayon and Microsoft to enhance its operations in the APAC region via the Microsoft Commercial Marketplace.
AI fuels cloud race among Microsoft, AWS, & Google
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A new report reveals that AI now drives cloud demand, with Microsoft leading the race, followed by AWS and Google, as 22% of recent projects integrate AI.
Manufacturing faces rising cyber threats, report reveals
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malware
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ransomware
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phishing
A KnowBe4 report warns of escalating cybersecurity threats in manufacturing, with malware attacks rising 45% and average ransoms nearing USD $2.4 million.
Freshworks launches Freddy AI agents for swift deployment
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digital transformation
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cx
Freshworks has launched its Freddy AI Agent, promising rapid, no-code deployment within 30 minutes, aimed at enhancing customer service for midmarket firms.
Yahoo identity solutions expand access across key SSPs
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data privacy
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yahoo
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digital advertising
Yahoo has expanded access to its Identity Solutions, enabling publishers to monetise audiences more effectively without reliance on third-party cookies.
APAC firms to boost AI investment by over 20% in 2024
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genai
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government
Research suggests nearly half of Asia Pacific firms plan to boost AI investments by over 20% in the next year, despite a skills gap hindering progress.
Amperity named leader in Snowflake's marketing stack report
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cdp
Amperity has been named a leader in the Customer Data Platform category in Snowflake's latest report, signalling a major shift in marketing technology.
Forrester predicts AI shifts for Asia-Pacific by 2025
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private cloud
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digital transformation
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hyperscale
Forrester's report highlights that by 2025, 60% of APAC firms will adopt AI language models, with a shift towards private cloud strategies in Greater China.
Forrester predicts 25% drop in brand loyalty by 2025
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cx
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martech
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genai
Forrester predicts a 25% decline in brand loyalty by 2025 due to rising prices, while loyalty programmes are set to rise amid consumer cost-cutting efforts.
Asia Pacific sees AI investment surge to USD $45 billion in 2024
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genai
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customer service
New research reveals 43% of organisations in the Asia Pacific plan to boost AI investments by over 20% next year, highlighting a strategic divide.
NICE unveils CXone Mpower for AI-driven service automation
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cx
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martech
NICE has launched CXone Mpower, a groundbreaking platform designed to automate customer service processes through advanced AI integration.
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Subscription sales fails and how to prevent them in your business
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cx
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martech
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commerce systems
Switching to a subscription model is a great way to maximise revenue, provided you avoid these common obstacles.
SER named leader in IDC assessment for content services
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digital transformation
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ecm
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martech
SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.