Latest news - Page 4
Bear appoints Mick McCarthy as Chief Design Officer
Last month
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digital transformation
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ecommerce
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strategy
Bear, a digital commerce agency, names Mick McCarthy as Chief Design Officer amid expansion, aiming to integrate strategic, creative, and engineering services.
Certinia joins Salesforce's Agentforce for advanced AI solutions
Last month
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martech
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cdp
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ai agents
Certinia joins Salesforce's Agentforce Partner Network to boost customer support with AI agents, enhancing efficiency and driving operational growth through advanced AI innovations.
Amplitude & HubSpot partner to boost GTM team's sales success
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martech
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cdp
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sales
HubSpot partners with Amplitude to integrate Smart CRM with customer behaviour data, enhancing lead scoring and customer health for GTM teams.
Jitterbit unveils AI-infused App Builder 4.0 during Coding Week
Last month
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low-code
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ai
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software development
Jitterbit launches AI-powered App Builder 4.0 during National Coding Week, promising faster, more intuitive low-code app development for all skill levels.
Squarespace unveils AI tools for Australian entrepreneurs
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martech
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genai
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ai
Squarespace launches 'Design Intelligence' suite for Australian entrepreneurs, blending AI with human creativity to streamline web design and business management.
Skillsoft study reveals major gaps in workplace skills & training
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genai
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ai
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skillsoft
A Skillsoft survey highlights that 35% of global employees lack confidence in their skills, with UK employees particularly concerned about job security and training effectiveness.
Unified commerce reshapes shopping in India & the US
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martech
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supply chain & logistics
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omnichannel
Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.
Commercetools launches on AWS Marketplace to streamline ecommerce
Last month
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martech
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commerce systems
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ecommerce
Commercetools now offers its products on AWS Marketplace, streamlining digital commerce for businesses by enabling easier procurement, deployment, and cost management.
Rithum names Lou Keyes as CEO to drive third-party commerce
Last month
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eds
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fiserv
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cro
Rithum names Lou Keyes as CEO to spearhead growth in third-party commerce. Keyes, with vast tech sector expertise, succeeds Bryan Dove, who led since 2021.
Talkdesk unveils new AI tools to boost customer service efficiency
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uc
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cx
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martech
Talkdesk reveals AI Rewriter and AI Translator to enhance customer service, promising personalised, efficient interactions and cutting AHT by up to 30%.
Harnessing emerging technologies and automation for Black Friday success
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cx
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martech
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ai
Retailers must embrace emerging tech and automation for Black Friday triumph, cutting costs and ensuring efficiency during high-demand periods.
Yellow.ai launches VoiceX to transform voice interactions
Last month
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crm
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cx
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martech
Yellow.ai has unveiled its VoiceX platform, enhancing voice interactions with LLM-based technology to boost customer engagement and reduce operational costs.
Vidyard boosts AI Avatars for efficient personalised sales videos
Last month
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api
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ai
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productivity
Vidyard enhances AI Avatars to revolutionise sales video creation, offering bulk personalisation, seamless integration, and lifelike facial accuracy to boost productivity.
Salesforce unveils AI-powered unified Commerce Cloud platform
Last month
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cx
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martech
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it automation
Salesforce's new Commerce Cloud integrates B2C, DTC, B2B, and more on a unified AI-powered platform, featuring autonomous agents for enhanced customer experiences.
Salesforce launches AI innovations for enhanced Marketing Cloud
Last month
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cx
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martech
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cdp
Salesforce has released new AI-driven features in Marketing Cloud to bolster customer engagement, boost team productivity, and streamline campaigns with advanced automation.
IndiGo partners with Amadeus to enhance booking technology
Last month
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martech
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personalisation
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cdp
Amadeus and IndiGo team up to integrate NDC content, enhancing booking efficiency and personalisation. IndiGo aims to revolutionise air travel in India and beyond.
Salesforce unveils Agentforce Partner Network to delivery specialised AI agents
Last month
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hyperscale
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martech
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cdp
Salesforce unveils the Agentforce Partner Network, collaborating with AWS, Google, and IBM to revolutionise AI-driven customer success with new agents.
Salesforce & Google Cloud expand AI-driven partnership
Last month
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martech
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cdp
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ai
Salesforce and Google Cloud deepen ties to boost AI capabilities, unveiling Agentforce. The move promises seamless, secure workflows.
Salesforce, NVIDIA team up to boost AI innovation in enterprise
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martech
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cdp
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ai
Salesforce and NVIDIA unite to revolutionise enterprise AI, enhancing productivity through predictive analytics, generative workflows, and interactive avatars.
Salesforce unveils AI-driven Data Cloud innovations to boost CX
Last month
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firewalls
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siem
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encryption
Salesforce introduces major Data Cloud innovations enhancing AI-driven customer experiences, unifying data, and launching Datablazers Community for real-time insights.