Zendesk stories - Page 5
7 tips for taking customer support social
Wed, 27th Jun 2012
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uc
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social media
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twitter
Your customers are all there - why aren't you? Most companies say that it is a fear of situations ‘gone wrong’.
Online helpdesk spreads satisfaction in NZ - Updated
Wed, 1st Feb 2012
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customers
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support
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zendesk
New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
The drinks are on Zendesk
Tue, 23rd Aug 2011
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cx
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martech
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zendesk
Zendesk’s customer engagement strategy includes buying clients drinks, a tactic that aligns with their recent milestone of surpassing 10,000 clients.