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Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
Google adds powerful new Gemini tools to Workspace apps
Today
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saas
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data analytics
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digital transformation
Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.
Blue Yonder rolls out agentic AI across supply chains
Today
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manufacturing
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digital transformation
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supply chain
Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.
monday.com opens workspace doors to external AI agents
Today
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crm
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iam
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open source
monday.com now lets external AI agents sign up, verify and work natively inside its platform, collaborating alongside human users.
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AI ambition outpaces readiness for smaller businesses
Today
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data protection
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manufacturing
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data analytics
SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.
Socotra launches embedded AI assistant for underwriting
Today
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digital transformation
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api
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genai
Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.
Fleetio unveils AI Service Advisor to speed repairs
Today
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data analytics
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digital transformation
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fleet management
Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.
Zapier data shows AI is now infrastructure for leads
Today
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crm
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digital transformation
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cx
Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.
Zendesk to buy Forethought in agentic AI expansion drive
Today
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digital transformation
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cx
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erp
Zendesk moves to buy Forethought, betting on agentic AI agents to resolve most customer issues autonomously across platforms and channels.
Google expands Gemini in Chrome with new languages
Today
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genai
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ai
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cybersecurity
Google is rolling out Gemini in Chrome to India, New Zealand and Canada, adding over 50 languages and deeper links to Gmail, Maps and YouTube.
DevRev expands Computer AI agent platform in India
Today
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crm
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data analytics
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digital transformation
DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.
Conga launches AiMe AI agents for end-to-end deal flows
Today
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crm
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digital transformation
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erp
Conga unveils AiMe AI agents to automate pricing, quoting and contracts, promising end-to-end deal flows across Salesforce and Microsoft stacks.
Mastercard unveils AI 'Virtual C-Suite' for small firms
Today
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data analytics
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digital transformation
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fintech
Mastercard launches its Virtual C-Suite AI agents, starting with a Virtual CFO, to give small firms automated executive-style insights.
Audit firms step up AI adoption while seeking safeguards
Today
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digital transformation
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ai security
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erp
Audit firms are racing to embed AI into core work, but say true advantage now hinges on tougher governance, bias controls and global rules.
AutoRek launches RegToolKit for real-time compliance
Yesterday
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digital transformation
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fintech
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rpa
AutoRek unveils RegToolKit, a real-time regulatory compliance hub mapping rules to controls, audit trails and breach remediation.
Tricentis unveils AI Workspace for agentic quality testing
Yesterday
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devops
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digital transformation
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risk & compliance
Tricentis launches AI Workspace, an agentic quality platform unifying software testing, governance and human oversight for enterprises.
Qevlar AI raises USD $30m to expand autonomous AI SOC
Yesterday
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digital transformation
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soc
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rpa
Qevlar AI secures USD $30m led by Partech and Forgepoint to grow its autonomous AI SOC and shift from alert triage to insight-driven defence.
Thrive unveils governed AI workspace & adoption model
Yesterday
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uc
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data protection
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digital transformation
Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
RingCentral unveils AIR Pro no-code AI contact agents
Yesterday
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uc
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data analytics
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digital transformation
RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.
Enterprises shun plug-and-play AI for tailored builds
Yesterday
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saas
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digital transformation
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risk & compliance
Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.
Legora raises USD $550m to fuel US & APAC AI growth
Yesterday
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saas
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digital transformation
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erp
Legal AI platform Legora raises USD $550m at a USD $5.55bn valuation to speed expansion across the US and wider Asia-Pacific markets.