User experience (UX) stories
Anthropic will build a Claude-powered AI assistant for GOV.UK, piloting personalised support for job seekers and people returning to work.
Ecommpay warns shoppers now have zero tolerance for checkout friction, with failed payments driving cart abandonment and lost revenue.
Lenders clinging to legacy payment rails are losing borrowers to fintechs that can approve, fund and collect on loans in near real time.
Big banks and AI leaders signal they will layer new AI tools on top of, not instead of, core enterprise software systems.
Dynatrace wins dual accolades as Gartner customers' choice and ISG Leader for observability and cloud-native security in 2025 reports.
RAIDS AI rolls out a real-time platform to spot and flag rogue AI behaviour, targeting failures, bias and regulatory exposure.
Xero begins phased rollout of rebuilt credit notes, offering a switchable new interface, stricter audit controls and manual save behaviour.
ControlUp has launched a multi-tenant digital experience platform and partner programme to help MSPs automate IT, boost CX and grow revenue.
NCC Group and Delinea launch managed privileged access service, targeting AI-era identity threats with Zero Trust, cloud-native controls.
New Relic debuts observability tools for ChatGPT-embedded apps, tackling i-frame blind spots with telemetry, session replay and UX analytics.
Digital.ai adds automated testing for Android Auto and Apple CarPlay, helping automakers validate in-car apps at scale without real vehicles.
Rimini Street debuts 20 ServiceNow-powered Agentic UX tools to modernise Oracle and SAP ERP workflows without disruptive upgrades.
Samsung is recasting AI as an invisible, trusted home companion, using CES 2026 to unveil proactive, privacy-focused smart living.
A looming Australian battery rebate deadline sparks fierce rivalry between Sigenergy, Sungrow and Anker as labour costs eclipse hardware.
Australians want high-tech retail but demand tighter data security and better value as apps, AR and digital tools reshape everyday shopping.
Samsung is preparing a Galaxy privacy tool that blurs on-screen details to thwart shoulder surfers on commutes and in crowded spaces.
Humber Teaching NHS Foundation Trust is shortlisted for two HSJ Digital Awards for its EPR transformation and Interweave shared care platform.
AI is transforming everyday work in accountancy firms, but messy gaps between systems and people mean full automation remains distant.
Goddiva rolls out AI virtual try-on for VIPs, promising truer fit, fewer returns and a greener, more personalised occasionwear experience.
Tinaba expands Alipay+ tie-up to let Italian travellers pay in euros via its app at over 80 million QR code merchants in mainland China.