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Retail report: UK consumers prioritise convenient deliveries
Customer Experience

Retail report: UK consumers prioritise convenient deliveries

The Metapack report reveals that by 2025, 60.1% of UK consumers prioritise delivery convenience, highlighting a shift towards innovative retail strategies.

By Shannon Williams • 2 min read • Fri, 14th Feb 2025
Data security concerns rise among social commerce users
Supply Chain

Data security concerns rise among social commerce users

A new SOTI report highlights rising consumer concerns over data security in social commerce, as 54% would avoid retailers using AI to track purchases.

By Melania Watson • 3 min read • Wed, 29th Jan 2025
Australians & Kiwis face strain from living cost crisis
Health Technologies

Australians & Kiwis face strain from living cost crisis

A report reveals ongoing financial strain for Australians and New Zealanders, with rising living costs leaving nearly half feeling worse off than last year.

By Imee Dequito • 3 min read • Fri, 6th Dec 2024
Australian shoppers value seamless online & in-store experiences
Marketing Technologies

Australian shoppers value seamless online & in-store experiences

A new report reveals that 89% of Australian shoppers prioritise seamless online and in-store experiences, highlighting a significant trend in consumer behaviour.

By Sean Mitchell • 3 min read • Thu, 21st Nov 2024
Bazaarvoice launches Vibe to unify content strategies
Enterprise Content Management

Bazaarvoice launches Vibe to unify content strategies

Bazaarvoice has launched Vibe, a unified platform integrating social and content management, enhancing brand engagement and eCommerce success.

By Kaleah Salmon • 3 min read • Fri, 11th Oct 2024
AI increasingly shapes global consumer purchasing trends
Data Analytics

AI increasingly shapes global consumer purchasing trends

NielsenIQ's report shows 40% of global consumers embrace AI for shopping, highlighting a surge in online sales by 11.6% driven by social commerce.

By Catherine Knowles • 2 min read • Wed, 9th Oct 2024
Unified commerce reshapes shopping in India & the US
Marketing Technologies

Unified commerce reshapes shopping in India & the US

Consumers increasingly blend online, offline, and social media shopping platforms. A report by Locus and Coresight highlights 65.8% utilising multiple touchpoints.

By Shannon Williams • 3 min read • Tue, 24th Sep 2024
Seamless retail dominates Asia-Pacific retail sector transformation
Digital Transformation

Seamless retail dominates Asia-Pacific retail sector transformation

A KPMG Asia Pacific and GS1 report reveals seamless retail as a baseline expectation, highlighting trends like AI, digital payments, and sustainability in APAC's transformation.

By Catherine Knowles • 3 min read • Thu, 6th Jun 2024
Forrester predicts online retail sales to hit USD $6.8 trillion
Social commerce

Forrester predicts online retail sales to hit USD $6.8 trillion

Forrester's new report predicts global online retail sales will soar from USD $4.4 trillion in 2023 to USD $6.8 trillion by 2028, with key disparities between regions.

By Sean Mitchell • 3 min read • Fri, 31st May 2024

Stories from Other Regions

Social commerce stories

Social commerce gains ground in Canada amidst concerns
Online shopping

Social commerce gains ground in Canada amidst concerns

A recent SOTI report reveals that social commerce is reshaping Canadian retail, with 48% of consumers favouring it, though 74% voice security concerns.

By Shannon Williams • 3 min read • Wed, 2nd Apr 2025
UK ecommerce in 2025: social media & speedy delivery
Marketing Technologies

UK ecommerce in 2025: social media & speedy delivery

The UK ecommerce landscape is evolving rapidly, with 60.1% of consumers willing to switch brands for better delivery options, highlighting changing preferences.

By Catherine Knowles • 3 min read • Fri, 14th Feb 2025
Amazon & Temu rivalry heats up in Australian eCommerce
Digital Transformation

Amazon & Temu rivalry heats up in Australian eCommerce

The eCommerce landscape in Australia is set for upheaval as Amazon introduces its budget-focused Haul storefront to compete with Temu's swift rise.

By Melania Watson • 3 min read • Thu, 23rd Jan 2025
Capgemini report highlights consumer shift to Gen AI tech
Marketing Technologies

Capgemini report highlights consumer shift to Gen AI tech

A Capgemini report reveals a marked shift in UK consumer behaviour, with 74% now relying on generative AI for shopping, up from 58% last year.

By Kaleah Salmon • 3 min read • Mon, 13th Jan 2025
Everything5Pounds transforms online with SHOPLINE solution
Digital Transformation

Everything5Pounds transforms online with SHOPLINE solution

SHOPLINE has successfully implemented its enterprise solution for Everything5Pounds, enhancing the UK retailer's digital capabilities and sales potential.

By Catherine Knowles • 2 min read • Tue, 26th Nov 2024
UK Christmas shoppers focus on value, expect higher returns
Supply Chain

UK Christmas shoppers focus on value, expect higher returns

A YouGov survey reveals that 69% of UK consumers plan to maintain or increase their Christmas spending, despite a third expecting to return discounted items.

By Shannon Williams • 3 min read • Thu, 31st Oct 2024
Sprii invests in UK expansion to lead live shopping market
UK expansion

Sprii invests in UK expansion to lead live shopping market

eCommerce platform Sprii plans to invest nearly 50% of its global marketing budget to expand its operations in the UK market.

By Kaleah Salmon • 3 min read • Mon, 14th Oct 2024
Global shopping app installs soar 61% YoY in H1 2024
Customer Experience

Global shopping app installs soar 61% YoY in H1 2024

Global shopping app installs surged 61% YoY in H1 2024, far exceeding other verticals. Key drivers include retail media networks and mobile wallets, says Adjust.

By Catherine Knowles • 3 min read • Fri, 23rd Aug 2024
Southeast Asian retailers boost social commerce amid challenges
Data Analytics

Southeast Asian retailers boost social commerce amid challenges

A report by Shopify reveals that 68% of Southeast Asian retailers are increasing social commerce spending as economic pressures reshape consumer behaviour.

By Catherine Knowles • 4 min read • Tue, 16th Jul 2024