Salesforce stories - Page 13
Raphael Bres returns to Tradeshift, set to harness AI in fintech
Thu, 4th Apr 2024
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martech
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cdp
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microsoft
Raphael Bres is set to harness AI to revolutionise Tradeshift's finance function after he rejoins the B2B eCommerce, fintech platform, amid company restructuring and growth.
Salesforce launches Pro Suite AI software for SMEs in market
Thu, 4th Apr 2024
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crm
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martech
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cdp
Salesforce introduces Pro Suite, an AI-integrated CRM application, aimed at aiding SMEs generate leads and solidify customer relationships.
Salesforce introduces Einstein 1 Studio for easy AI integration in CRM
Tue, 12th Mar 2024
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crm
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martech
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cdp
Salesforce debuts Einstein 1 Studio, a suite of low-code tools enabling the integration of generative AI into CRM applications, responding to a rising demand and IT teams' struggle with AI implementation.
Mike Stawchansky joins Finastra as Chief Innovation Officer
Thu, 7th Mar 2024
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martech
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cdp
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salesforce
Finastra appoints Mike Stawchansky, an expert with over 25 years in the tech sector, as Senior VP and Chief Technology Innovation Officer to boost customer technology and Gen AI innovation.
Yellow.ai unveils Email Automation feature for streamlined support
Mon, 4th Mar 2024
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cx
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martech
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cdp
Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.
Silver SAML, a new cyber threat, uncovered by Semperis researchers
Fri, 1st Mar 2024
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martech
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breach prevention
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cdp
Semperis researchers have identified a potential new threat called Silver SAML that exploits SAML to attack from cloud identity providers such as Entra ID, potentially endangering applications like Salesforce or ServiceNow.
Salesforce introduces Einstein Copilot, a customisable AI assistant
Wed, 28th Feb 2024
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crm
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data analytics
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martech
Salesforce unveils public beta for Einstein Copilot, a customisable AI assistant set to revolutionise customer relationship management by utilising company-specific data securely.
Rimini Street launches Rimini Custom to optimise business operations
Wed, 28th Feb 2024
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data analytics
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martech
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cdp
Rimini Street unveils Rimini Custom, a client-driven service aiming to extend the lifespan and increase the value of existing software, while simplifying the integration of new applications.
Absoft integrates Salesforce Service Cloud in service delivery upgrade
Wed, 21st Feb 2024
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data analytics
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cx
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martech
Absoft, a UK-based SAP firm, heightens customer experience by integrating Salesforce Service Cloud into its service delivery operations, optimising operations and modernising client services.
Freshworks names Abe Smith as Chief of Global Field Operations
Thu, 8th Feb 2024
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saas
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crm
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data analytics
SaaS giant Freshworks enlists Abe Smith, with his 25-year field sales experience from Zoom, Oracle, and Cisco, as Chief of Global Field Operations to spur its upmarket progression.
Asia-Pacific IT leaders see AI boosting productivity, but face data hurdles
Thu, 8th Feb 2024
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data analytics
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digital transformation
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martech
Whilst 86% of Asia-Pacific IT leaders believe AI can boost productivity, Salesforce's latest research reveals that 69% of businesses may not fully capitalise on AI due to difficulties with data system harmonisation.
SolarWinds appoints Brian Goldfarb as new Chief Marketing Officer
Wed, 31st Jan 2024
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data analytics
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siem
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public cloud
SolarWinds appoints IT industry veteran Brian Goldfarb as CMO, leveraging his two-decade experience to further company's growth and transformation phase.
SEON appoints ex-Uber executive Björn Heckel as new CTO
Wed, 24th Jan 2024
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data analytics
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martech
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cdp
Fraud prevention platform, SEON, recruits Björn Heckel, seasoned tech executive from Uber and Salesforce, as CTO to reinforce its commitment to fighting fraud and boosting enterprise solutions.
Okta set to acquire Spera Security in enhancement of identity threat detection
Sat, 30th Dec 2023
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data analytics
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hyperscale
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public cloud
Identity security giant, Okta, gears up to acquire 2022-born Spera Security, set to boost its identity threat detection capabilities and enrich its customer base with advanced technology.
Revenue Grid unveils AI-driven sales efficiency enhancements in Winter '23 release
Wed, 20th Dec 2023
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data analytics
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cx
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martech
Revenue Grid increases sales efficiency with AI-driven enhancements in its Winter 23 release, including improved data capture and streamlined workflows.
Salesforce enhances AI features & launches Trailblazer Career Marketplace
Mon, 18th Dec 2023
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crm
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data analytics
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martech
Salesforce bolsters AI capabilities in Data Cloud and Einstein 1 Platform, and launches Trailblazer Career Marketplace.
Kissflow recognised as Representative Vendor by Gartner's BPA Tool Market Guide
Thu, 14th Dec 2023
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data analytics
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digital transformation
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martech
Kissflow, a leading low-code work platform, has been named a Representative Vendor in Gartner's BPA Tool Market Guide.
Justin Mongroo named new Senior Vice President of Sales at WP Engine
Wed, 13th Dec 2023
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data analytics
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martech
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cdp
Justin Mongroo takes up the role of Senior Vice President of Sales at WP Engine, aiming to augment its growth trajectory.
Qarbon Technologies launches Qarbon LATTICE platform
Mon, 11th Dec 2023
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data analytics
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martech
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cdp
Qarbon Technologies revolutionises digital infrastructure management, launching Qarbon LATTICE to enhance efficiency and automation globally.
Salesforce & AWS enhance partnership with cross-platform integration
Fri, 1st Dec 2023
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storage
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datacentre infrastructure
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data analytics
Salesforce and AWS amplify their strategic partnership, enabling cross-platform integration to simplify data management and utilise AI technologies.
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