Retail stories
Contact centre managers in New Zealand are turning to automation to reduce costs and improve customer service.
ASB and AA bemoan high mobile costs, blaming steep mobile termination rates for pricey 0800 and SMS services, impacting customer access.
Apple's App Store sparks a global app revolution, inspiring WaikatoLink and giants like Vodafone to dive into the burgeoning digital marketplace.
Apple's iPhone is shaking up the portable gaming world, challenging the reign of Nintendo's DS and PlayStation's PSP with soaring sales.
Meet Bento for iPhone and iPod touch, the portable version of the wildly popular personal database from FileMaker.
From providers to software, read about how ERP can benefit small businesses in New Zealand and help them succeed globally.
Significant shifts in behaviour from both retailers and consumers are creating the perfect storm for live chat.
LogMeIn has launched an iPhone app, LogMeIn Ignition, enabling users to remotely control their PCs or Macs using their handheld devices for NZD $39.
Operating systems stole the show at GSMA Mobile World Congress in Barcelona, with Microsoft, Google, and Palm revealing game-changing software updates.
Many businesses in Asia-Pacific unprepared for disasters, with only 36% implementing recovery solutions, risking valuable data and connectivity.
eDiscovery: The process of searching for electronic documents for legal action is costly and time-consuming for businesses.
As compliance demands grow, businesses must leverage IT to automate and streamline audit processes, reduce costs, and safeguard against penalties.
Navigating the intricate web of email archiving is crucial for companies striving to meet the evolving standards of compliance and governance.
New PCI DSS standards are affecting millions of businesses and consumers worldwide in response to credit card theft.
The scam is somewhat more elaborate than many we see, and it's worth a little analysis to see what flags we can extract from it for spotting a phisher at work.
Dawn of War II revolutionises its predecessor with thrilling squad-level combat and strategic map control, promising a fresh, engaging experience.
As the ACE Diploma students prepare for their internships, we speak to the companies employing them. What will they gain from the arrangement?.
From functional to fun: Chris Leggett delves into the diverse world of apps, showcasing how mobile applications transform everyday tasks.
Marks & Spencer entered into a dispute with one of its technology providers over a misunderstanding in their contract.
A strategic framework approach pays when it comes to compliance, providing consistency and control over information security.
