Retail stories
Solace unveils partner programme to aid firms in adopting agentic AI and real-time data tech, driving enterprise innovation and productivity gains.
Bango partners with DeepL to offer AI translation tools via its Digital Vending Machine, enabling resellers to bundle services for a global customer base.
Retail brands will send a record 3.9 billion messages in the 2025 shopping season, up 15%, as AI and richer digital channels boost customer engagement.
Retailers face rising freight costs and tighter logistics as Black Friday looms, testing supply chain resilience amid demand forecasts and regulatory shifts.
Netcraft warns that legacy system vulnerabilities and advanced AI threats will intensify cybercrime in 2026, targeting industries and exploiting major events.
SAS has been named a leader in real-time interaction software for its Customer Intelligence 360, excelling in AI and data-driven customer engagement.
By 2026, retailers will unify online and in-store shopping with AI-driven personalisation, ensuring seamless, consistent customer experiences across channels.
Rackspace Technology appoints Lata Varghese and Phani Kishore Burre as Senior VPs to boost AI, cloud services and business transformation efforts.
AI and automation are transforming supply chains from rigid forecasts to adaptive systems, blending technology with human insight for resilience and agility.
Holiday online sales in the US are set to exceed USD $250bn in 2025, but rising disputes and friendly fraud threaten retailers' profits this season.
Trixie Pet Products partners with 3P Logistics for UK fulfilment to boost growth, reduce costs and enhance delivery across all sales channels.
Supplier product content is now retail's largest hidden cost, with poor quality and duplication hurting AI-driven search and boosting operational expenses.
Nearly half of Australians now use AI-powered tools to personalise gifts, with younger shoppers leading the shift towards smart, tailored gifting and digital eGifts.
Australian firm StyleMatrix urges retailers to use AI for smarter stock control and targeted promotions to protect profit margins amid rising costs.
UK Black Friday spending is set to reach GBP £14 billion as CCL expands global logistics to meet soaring eCommerce demand this sales period.
AI systems are quietly deciding which brands UK consumers see and buy, forcing retailers to build trustworthy, consistent identities to stay visible.
AliExpress partners with Homart to launch an online wellness store in Australia, offering vitamins, skincare, and lifestyle products with plans to expand to 200 SKUs.
Mango has implemented an automated lab test management system across its global operations to enhance sustainability and ensure consistent product quality.
Innovation in European FMCG markets has dropped 20%, yet smaller brands boost sales with new products that align with consumer lifestyles and values.
One in three Australian online shoppers use BNPL services, with Gen Z and Millennials driving a rise in demand for flexible payments like PayPal Pay in 4.
