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Reputation management Stories - Page 7

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Reputation management stories

LegitScript unveils automated KYB checks to boost onboarding
Fintech

LegitScript unveils automated KYB checks to boost onboarding

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025
InMoment launches AI tool to automate responses in APAC reviews
Customer Experience

InMoment launches AI tool to automate responses in APAC reviews

InMoment has launched AI Auto Responding in APAC, automating personalised customer review responses to ease workloads for multi-location businesses.

By Shannon Williams • 3 min read • Thu, 14th Aug 2025
Fire on the Hill unveils GEO service to boost AI brand visibility
Digital Transformation

Fire on the Hill unveils GEO service to boost AI brand visibility

Fire on the Hill launches GEO service to help brands shape and track their presence in AI-generated search results, boosting visibility and trust.

By Sean Mitchell • 4 min read • Tue, 29th Jul 2025
Fire on the Hill grows US team & wins major client contracts
Marketing Technologies

Fire on the Hill grows US team & wins major client contracts

Fire on the Hill bolsters U.S. presence with new senior hires and key client wins across tech, travel, education, and energy sectors, expanding its New York base.

By Melvin Hipolito • 3 min read • Fri, 2nd May 2025
Thryv unveils AI tool to streamline review responses
Customer Experience

Thryv unveils AI tool to streamline review responses

Thryv has launched AI Review Response, an innovative tool aimed at helping small businesses manage online reviews conveniently across multiple platforms.

By Melania Watson • 2 min read • Tue, 19th Nov 2024
Snowflake introduces AI Data Cloud tailored for travel industry
Unified Communications

Snowflake introduces AI Data Cloud tailored for travel industry

Snowflake launches AI Data Cloud tailored for travel and hospitality, aiming to enhance operations and customer experiences through advanced data and AI integration.

By Sean Mitchell • 3 min read • Thu, 26th Sep 2024

Stories from Other Regions

Reputation management stories

Bad things happen to good businesses
Risk & Compliance

Bad things happen to good businesses

Ignoring early warning signs can leave firms with damaged reputations, lost trust and a recovery that takes years, Dwayne Alexander says.

By Staff Writer • 6 min read • Mon, 18th Aug 2025
Agencies urged to refine digital marketing for AI search rise
Software-as-a-Service

Agencies urged to refine digital marketing for AI search rise

Agencies must adapt digital marketing strategies to thrive as AI search tools like ChatGPT, with 100M+ daily users, reshape online service discovery.

By Kaleah Salmon • 3 min read • Thu, 3rd Jul 2025
What CISOs wish PR teams knew
Data Protection

What CISOs wish PR teams knew

CISOs urge PR teams to prioritise accuracy over speed in breach communications and to understand cybersecurity basics for better crisis cooperation.

By Christopher Zahn • 4 min read • Mon, 23rd Jun 2025
Chatmeter unveils AI platform for safer, smarter patient feedback
Digital Transformation

Chatmeter unveils AI platform for safer, smarter patient feedback

Chatmeter launches Pulse Ai: Signals, an AI platform to help healthcare providers manage online patient feedback, ensure HIPAA compliance and enhance safety.

By Sean Mitchell • 3 min read • Wed, 18th Jun 2025
UK VCs admit neglecting marketing despite key to startup growth
Customer Experience

UK VCs admit neglecting marketing despite key to startup growth

A report reveals UK venture capitalists often overlook marketing expertise despite its proven role in scaling startups and securing faster growth.

By Sean Mitchell • 4 min read • Tue, 10th Jun 2025
How to keep public trust when systems go down
Customer Experience

How to keep public trust when systems go down

Effective communication during cyberattacks is vital to maintain public trust and protect reputations, warns PR experts from Impact PR Auckland.

By Mark Devlin • 4 min read • Fri, 2nd May 2025
Crisis communications in the AI era – Are you ready for the new robots, machines and engines?
Digital Transformation

Crisis communications in the AI era – Are you ready for the new robots, machines and engines?

As AI revolutionises our lives, companies must prepare for its impact on crisis management, addressing risks and harnessing opportunities to protect their reputation.

By Dwayne Alexander • 5 min read • Thu, 6th Mar 2025
Draeger UK extends safety contract with INEOS O&P UK to 2029
Health Technologies

Draeger UK extends safety contract with INEOS O&P UK to 2029

Draeger Safety UK has secured a contract extension with INEOS O&P UK, continuing vital services until 2029, enhancing safety technology in the petrochemical sector.

By Catherine Knowles • 2 min read • Fri, 21st Feb 2025
Networks down but trust up: How to communicate when outages hit
Customer Experience

Networks down but trust up: How to communicate when outages hit

When network outages occur, effective communication becomes crucial; organisations must act swiftly to reassure customers and preserve trust.

By Mark Devlin • 6 min read • Tue, 18th Feb 2025
Deepfake fraud rises: 56% of Singapore firms affected
Biometrics

Deepfake fraud rises: 56% of Singapore firms affected

A Regula survey reveals that over half of Singaporean companies face deepfake fraud, with 56% experiencing audio scams, sparking global concerns.

By Catherine Knowles • 3 min read • Thu, 3rd Oct 2024
Ransomware hits 59% of UK financial firms in past 12 months
Malware

Ransomware hits 59% of UK financial firms in past 12 months

Bridewell research reveals 59% of financial services businesses have faced ransomware attacks in the past year, with legal fines and reputation damage as key repercussions.

By Catherine Knowles • 3 min read • Fri, 2nd Aug 2024