Productivity stories - Page 2

Workday's higher education software wins a second Gartner Leader nod as it rolls out student records tools to universities in Australia and New Zealand.

CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.

Banks are slowing AI rollouts as they prioritise process visibility, with Celonis arguing execution depends on understanding how work flows today.

AI in legal services is unlikely to shrink demand, with clients seeking more senior expertise and using efficiency gains to unlock latent work.

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

World Cup ad data flaws could put USD $3.9 billion in spending at risk, as Grasp warns inconsistent campaign naming may distort reporting.

Sidetrade sets out a four-year push into AI-driven order-to-cash, with three new products due in 2026 and a shift towards usage-linked revenue.

Ecommerce in 2026: AI shoppers, social sales and returns pressure push retailers to rethink data, compliance and cross-border growth.

Persistent and Databricks launch Merchant Risk Management and Fraud Detection solution for banks and payment providers facing rising digital payment fraud.

Kyndryl's AI workplace Digital Twin uses Microsoft Foundry to spot IT faults before staff are hit, as firms seek faster, predictive support.

Layercake joins Ceeblue to offer sub-second live video streaming with automated failover, broad CDN support and instant VOD replay.

Trintech expands embedded AI across close processes with Beacon assistant, aiming to speed journal entries, matching and risk checks.

Affirmo's Lip Sing Tay says AI can unlock smarter real-time location tracking, as the Singapore firm targets tougher IoT use cases.

Oracle unveils 25 AI-powered apps across finance, HR and customer service, as it pushes agentic software deeper into core business workflows.

Optimizely training programme sees 375 AI agents built in five days as waitlist tops 1,500 amid rising enterprise marketing demand.

Twilio survey shows conversational AI is moving from pilots to live use, with current adopters reporting stronger governance confidence and clearer business gains.

Sinch Mailgun warns weak inbox placement and limited AI use are eroding email returns, with many firms unable to measure ROI confidently.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

Nasuni pivots from cloud file storage with Active Everywhere and AI Activate, aiming to give enterprises governed access to unstructured data for AI.

Outpayce and Riskified to roll out airline fraud and chargeback protection worldwide, with first Asia-Pacific airline launch due in 2026.