eCommerceNews India - Technology news for digital commerce decision-makers

Productivity stories - Page 18

Modern call center agents with ai voice waveform face above desks

CommBox unveils Era AI Voice to transform call centres

Wed, 28th Jan 2026
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uc
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digital transformation
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cx
CommBox launches Era AI Voice, promising to automate most routine call centre conversations while keeping tight enterprise controls.
Adyen raptor

Adyen & Raptor embed payments for Asia Pacific SMBs

Tue, 27th Jan 2026
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saas
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fintech
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cx
Adyen partners with Raptor to embed payments into POS tools, promising smoother reconciliation and cross-channel reporting for APAC SMBs.
Modern devops ops room smooth monitoring dashboards high activity

New Relic links AI observability to faster deployments

Tue, 27th Jan 2026
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devops
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digital transformation
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application security
New Relic data links use of its AI observability tools to 27% less alert noise, 25% faster fixes and up to fivefold higher deployment rates.
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HPE & 2degrees build sovereign AI cloud in New Zealand

Tue, 27th Jan 2026
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data protection
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private cloud
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hybrid cloud
HPE and 2degrees are building a sovereign AI cloud in New Zealand to keep telco data onshore and power smarter, more resilient networks.
It pro monitoring multiple digital signage screens remote secure

ScreenCloud adds remote control tools for Amazon Signage

Mon, 26th Jan 2026
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digital signage
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ecm
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mdm
ScreenCloud adds remote control tools for Amazon Signage Stick, letting IT teams manage multi-site digital signage without on-site visits.
Edmund ng melissa

AI data matching: boosting accuracy & cutting costs

Sat, 24th Jan 2026
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data analytics
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digital transformation
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cx
As data grows messy and massive, AI-powered matching promises sharper insight, lower long-run costs and an edge over rigid rule-based tools.
Gina mccintltd.com  9

Radix honoured for digital transformation in industry

Sat, 24th Jan 2026
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manufacturing
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digital transformation
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rpa
Radix wins CIOReview's Digital Transformation Company of the Year for AI-driven projects boosting efficiency in asset-intensive industries.
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Kani & TransactPay expand data partnership for scale

Fri, 23rd Jan 2026
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fintech
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risk & compliance
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payment technologies
Kani deepens its tie-up with TransactPay, adding Data-as-a-Service to streamline global payments data as the issuer ramps up scale.
Modern uk office ai hr assistant brain network minimalist scene

PayFit rolls out contextual HR AI copilot to staff

Fri, 23rd Jan 2026
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data protection
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hcm
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erp
PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
Secure datacenter ai era privileged access protection servers

NCC Group, Delinea partner on managed PAM for AI era

Fri, 23rd Jan 2026
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devops
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hybrid cloud
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digital transformation
NCC Group and Delinea launch managed privileged access service, targeting AI-era identity threats with Zero Trust, cloud-native controls.
Bk3 31 02 rd80(2)

BIXOLON, Printec power thermal receipt kiosks push

Fri, 23rd Jan 2026
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cx
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martech
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commerce systems
BIXOLON partners with Printec to standardise compact thermal printers in self-service and retail kiosks across Slovenia and wider Europe.
Los angeles packed hockey arena night fans phones scoreboard lighting

Twilio, AEG sign fan engagement & data partnership

Fri, 23rd Jan 2026
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saas
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paas
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mfa
Twilio signs multi-year deal with AEG to power data-led fan engagement across AXS, Crypto.com Arena and the LA Kings from 2025-26.
Nighttime corporate office saas breach server alerts costs

AppOmni study pegs average SaaS breach at USD $1.365m

Fri, 23rd Jan 2026
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saas
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digital transformation
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cloud security
AppOmni study finds average SaaS breach costs USD $1.365m, as customers report big time savings, fewer audit issues and faster detection.
Enterprise qa dashboard charts metrics risk collaboration scene

Testlio unveils LeoInsights to turn QA data into strategy

Fri, 23rd Jan 2026
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gaming
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devops
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data analytics
Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.
Vincent hwang

AI surge exposes cloud security gaps, report warns

Fri, 23rd Jan 2026
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saas
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firewalls
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data protection
New global survey warns a widening 'complexity gap' leaves AI-driven, multi-cloud environments outpacing organisations' security defences.
Overwhelmed marketer fragmented ad tech mismatched screens ai chaos

Marketers' AI ambitions stall amid fragmented ad stacks

Thu, 22nd Jan 2026
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data analytics
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martech
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rpa
Marketers' AI hopes hit reality as new survey finds fragmented ad tech stacks stalling cross-channel orchestration and campaign execution.
2026 us trade show hall ai translation headsets stage screen

Wordly forecasts AI to impact three key areas of events sector

Wed, 21st Jan 2026
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erp
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genai
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ai
Wordly predicts AI-driven personalisation, live captions and multilingual tools will define leaner, data-led events and trade shows by 2026.
Modern financial ops room dashboards compliance automated flows

Synechron unveils Agentic AI suite for regulated sectors

Wed, 21st Jan 2026
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siem
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digital transformation
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fintech
Synechron has launched an Agentic AI suite to automate mission-critical workflows in heavily regulated financial and insurance sectors.
Canadian office server room onprem to cloud migration savings

Spence Software halves IT costs with 11:11 cloud move

Wed, 21st Jan 2026
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saas
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data protection
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dr
Spence Software shifts its S2Web SaaS platform to 11:11 Systems' cloud, slashing IT spending by 50% and boosting performance and control.
Rob newell  svp and md  asia pacific and japan  new relic

Banks hit by costly outages as AI drives observability

Wed, 21st Jan 2026
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devops
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digital transformation
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fintech
Banks face outages costing USD $1.8 million an hour as New Relic says AI-driven observability becomes vital for risk, CX and resilience.