New Zealand (NZ) stories
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Fans will be able to take part in predictions and voting across Cricket Australia channels as the deal aims to boost first-party data and sponsor value.
Cheap smart glasses are raising privacy fears as experts warn they could make covert filming easier in public and private spaces alike.
Rising AI use and customer growth across the region have prompted a leadership shake-up as Smartsheet expands in Asia-Pacific and Japan.
Demand for adaptable transport software is growing as Thomax prepares its TMS offering for wider use in the UK and US.
Nearly 30 older residents learnt simple preparedness steps as Northland councils and emergency services urged stronger community links before disasters.
Westport's flood defences face further delay after a USD $6.7 million Government funding bid was turned down, widening the scheme shortfall.
Ratepayers may face a cheaper bill by replacing the 97-year-old Alfredton bridge, after repair estimates climbed above the cost of a new structure.
Residents question why Whakatāne Council resurfaced one street with asphalt after saying the treatment was too costly for most roads.
Complaints have climbed to 95 in the past year, as Invercargill council warns poor dog ownership may be worsening alongside attacks.
Retailers and IT teams are using networked cameras for analytics and automation, but each new device also widens cyber risk.
Access to Tauranga council records is under scrutiny after Glen Crowther said he had to review landslide files in a supervised room without notes.
Motorists on State Highway 25 should see fewer bottlenecks from next year as NZTA replaces the ageing Ramarama Stream Bridge with a two-lane crossing.
Falling corporate suites and memberships are leaving Wellington's regional stadium unable to fund a GBP £42 million maintenance programme itself.
A targeted rate is being considered for Kawau Island after Wayne Brown said mainland Aucklanders should not subsidise its waste services.
Auckland and Christchurch households could cut electricity costs by up to 65 percent with a battery that buys power at wholesale spot prices.
Councils could receive funding from international visitor levy receipts two years earlier under National's plan, with Auckland due NZD $19.1 million.
Buyers will soon be told when meth residue tops 15 micrograms, as the Real Estate Authority tightens disclosure advice for salespeople.
Mixed August data suggest New Zealand rents may have bottomed out, as rises in Canterbury and Otago offset falls on the West Coast and elsewhere.
Off-market deals are drawing local millionaires into New Zealand's priciest suburbs, even as overseas buyers still compete for luxury homes.