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Managed Services stories

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
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Turning security into a story: How managed service providers use reporting to drive retention and revenue

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Managed service providers can boost renewals and upsell revenue by turning hidden security work into clear, customer-ready reports that prove value.
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ClickHouse deepens Google Cloud tie-up with four updates

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ClickHouse broadens Google Cloud partnership with Lakehouse access, Bring Your Own Cloud, Axion migration and Antigravity link.
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Thrive launches Abacode compliance services after deal

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Thrive widens post-Abacode push with managed compliance service for firms facing tougher rules and cyber risk.
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Payslip & Deloitte boost global payroll transparency

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Deloitte and Payslip say tighter EU pay rules are driving multinationals towards centralised payroll systems, with 1.3 million payslips now automated annually.
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SITA launches managed airport network service with HPE

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SITA rolls out managed campus network for airports with HPE, using cloud controls and AI to cut downtime, simplify operations and scale across sites.
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Tech Mahindra posts higher FY26 revenue & record dividend

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Tech Mahindra lifts FY26 revenue and EBIT, while record dividend, strong deal wins and 10th straight quarter of margin expansion signal turnaround gains.
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Vanyar launches to help firms deploy Palantir faster

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Vanyar opens in Asia-Pacific and the Middle East with a specialist Palantir practice aimed at getting enterprise clients into production in weeks.
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Rubrik launches Google Cloud tools for AI governance

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Rubrik adds Google Cloud controls for AI agents and Cloud SQL backups as enterprises race to govern autonomous systems and protect data.
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Persistent posts FY26 revenue growth & £40 dividend

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Persistent posts 17.4% FY26 revenue growth, lifts annual dividend to INR ₹40 and logs a 24th straight quarter of gains.
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UK firms face AI data exposure despite Copilot confidence

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UK firms race ahead with Microsoft Copilot, but ShareGate survey finds AI tools are exposing sensitive data and exposing governance gaps.
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Linedata deepens Broadridge NYFIX tie-up for T+1 shift

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Linedata widens Broadridge NYFIX access for asset managers as UK, European and APAC firms brace for faster settlement and tighter post-trade controls.
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CrowdStrike expands MSSP push across Japan & Asia Pacific

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CrowdStrike deepens managed security push in Japan and Asia Pacific with Dicker Data and Otsuka to reach more SMBs through channel partners.
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How MH Enterprise turns trust into cybersecurity success

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MH Enterprise upgrades most SonicWall customers as trust-first guidance, rapid deployments and threat blocking drive growth across Egypt.
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Azul gains momentum on enterprise Java cloud demand

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Azul's FY26 surge was fuelled by enterprise Java demand, with finance, healthcare and retail driving bookings as the firm expanded partnerships and tooling.
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Cork Cyber adds automated mapping to Vantage platform

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Cork Cyber boosts Cork Vantage for MSPs with automated mapping, cutting manual work and improving asset accuracy across client, device and inbox records.
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11:11 Systems named Cohesity's MSP Strategic Partner

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11:11 Systems wins Cohesity FY2025 MSP Strategic Partner of the Year award as joint cyber recovery services gain traction.
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Azul momentum surges as enterprise Java demand jumps

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Azul wins a bigger enterprise foothold as FY26 bookings leap, partners expand and a Thoma Bravo-backed deal and Payara buyout widen its Java push.
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MetTel launches connected laptop service for enterprises

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MetTel unveils a connected laptop service that uses SingleSIM to ship, activate and support enterprise devices across multiple mobile networks.
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Trustifi adds AI video training for MSP phishing drills

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Trustifi rolls out AI-powered training videos for managed service providers, turning real phishing emails into branded simulations inside one dashboard.
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WatchGuard & HaloPSA integrate security tools for MSPs

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WatchGuard and HaloPSA deepen ties to let managed service providers handle security alerts, licensing and billing from one workflow.