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Integration stories

Freshworks launches Freddy AI Agent Studio for service
Software-as-a-Service

Freshworks launches Freddy AI Agent Studio for service

Longer after-hours waits for IT help could ease as the new studio lets firms build no-code agents for tasks across Teams, Slack and portals.

By Sofiah Nichole Salivio • 4 min read • This month
Exclaimer adds UKG Ready link for employee data sync
Identity and Access Management

Exclaimer adds UKG Ready link for employee data sync

UKG Ready users can now automate employee data into email signatures and meeting themes, reducing manual updates for IT teams.

By Mark Tarre • 4 min read • This month
Boomi, Gong tie AI agents to live customer revenue signals
Customer Relationship Management

Boomi, Gong tie AI agents to live customer revenue signals

Enterprise teams could soon turn sales calls into automated actions across finance, support and product systems without custom integration work.

By Mark Tarre • 4 min read • This month
Boomi & Guru launch AI data partnership for agents
Digital Transformation

Boomi & Guru launch AI data partnership for agents

Businesses could get more reliable AI answers as verified knowledge is linked with live enterprise data across Boomi and Guru's platforms.

By Joseph Gabriel Lagonsin • 4 min read • This month
Celonis launches context model in Ikigai Labs deal
Digital Transformation

Celonis launches context model in Ikigai Labs deal

The deal aims to help firms cut AI errors by giving agents a live picture of business processes and future scenarios.

By Sean Mitchell • 6 min read • This month
Webidoo raises USD $25 million to fuel US expansion
Software-as-a-Service

Webidoo raises USD $25 million to fuel US expansion

The funding will help the Italian software group buy US businesses and deepen its reach among small firms already using multiple tools.

By Sean Mitchell • 4 min read • This month
Cloudways launches Site Manager for WordPress agencies
Software-as-a-Service

Cloudways launches Site Manager for WordPress agencies

The new tool aims to cut manual upkeep for agencies juggling dozens of WordPress sites, with updates and checks now handled in one place.

By Sean Mitchell • 3 min read • This month
Boomi & Couchbase join forces on enterprise AI agents
Hybrid Cloud

Boomi & Couchbase join forces on enterprise AI agents

Enterprises struggling to scale AI pilots may get a simpler route to production, with tighter data access, memory and governance controls.

By Sean Mitchell • 4 min read • This month
Australia & New Zealand brands lead APAC in agentic AI
Digital Transformation

Australia & New Zealand brands lead APAC in agentic AI

But data quality and integration are slowing deployment, as most brands in Australia and New Zealand remain unable to scale agentic AI.

By Sean Mitchell • 4 min read • This month
Verdantix names viAct an innovator in workplace safety
Data Analytics

Verdantix names viAct an innovator in workplace safety

Fragmented safety alerts are pushing industrial buyers towards integrated video analytics platforms that can feed one workflow across sites.

By Joseph Gabriel Lagonsin • 4 min read • This month
Appian adds AI-assisted development & MCP integration
Digital Transformation

Appian adds AI-assisted development & MCP integration

Enterprises could gain more governed AI workflows as the software maker links agents, legacy app modernisation and Snowflake data access.

By Mark Tarre • 4 min read • This month

Stories from Other Regions

Integration stories

Ann Summers overhauls data layer in PMC turnaround
Digital Transformation

Ann Summers overhauls data layer in PMC turnaround

The retailer says its three-month overhaul will cut integration costs and help it scale marketplaces and AI plans as legacy systems weigh on growth.

By Sofiah Nichole Salivio • 4 min read • This month
Quantexa wins £175 million HMRC data modernisation deal
Data Analytics

Quantexa wins £175 million HMRC data modernisation deal

The ten-year programme is set to help HMRC unify fragmented records, improve compliance and widen the use of governed AI across its operations.

By Mark Tarre • 3 min read • This month
KPMG finds finance AI use rises to 75% on governance
Digital Transformation

KPMG finds finance AI use rises to 75% on governance

Assurance-ready firms are pulling ahead as finance teams face rising scrutiny over AI results, with active use now at 75% globally.

By Sean Mitchell • 4 min read • This month
Tes appoints Ali Nazarboland as Engineering Vice President
Software-as-a-Service

Tes appoints Ali Nazarboland as Engineering Vice President

The appointment comes as Tes pushes to link school data more tightly across its Tes360 platform, aiming to ease staff workload and improve oversight.

By Sofiah Nichole Salivio • 3 min read • This month
New Forest council picks Totalmobile for housing repairs
Software-as-a-Service

New Forest council picks Totalmobile for housing repairs

Tenants could see quicker updates and fewer delays as the council overhauls repair tracking and asset data across its housing stock.

By Sean Mitchell • 3 min read • This month
Brickflow adds Sprift property data reports for brokers
Digital Transformation

Brickflow adds Sprift property data reports for brokers

Brokers can now generate lender-ready due diligence packs in one click, cutting manual research and speeding specialist property finance decisions.

By Sean Mitchell • 3 min read • This month
Southeast Asia eCommerce set for strong growth by 2029
Digital Transformation

Southeast Asia eCommerce set for strong growth by 2029

Digital payments are set to dominate regional online shopping by 2029 as the market races towards USD $289.8 billion, a study says.

By Mark Tarre • 4 min read • This month