eCommerceNews India - Technology news for digital commerce decision-makers

Gen Z stories

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AI skincare searches surge as consumers seek guidance

Last week
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martech
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personalisation
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cdp
AI skincare searches jump 2,647% as Fresha says beauty buyers are turning to image analysis, smart devices and app-led routines for guidance.
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Shoppers turn against AI social content, survey finds

Last week
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cx
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martech
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partner programmes
Shoppers increasingly prefer human-led social posts over AI-generated material, with Gen Z driving brands towards micro-influencers and niche creators.
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AIFO launches UK trading platform amid retail boom

Last week
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fintech
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risk & compliance
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social media
AIFO launches UK trading education platform as retail investing surges, targeting part-time traders with capital access, risk rules and Academy training.
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Visa says AI agents may soon negotiate business deals

Last week
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digital transformation
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fintech
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cx
Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.
Mike putman

AI can inspire travel, but it still can't book it. That's about to change

This month
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digital transformation
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fintech
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cx
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
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Visa launches subscription manager for recurring payments

Last month
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crypto
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fintech
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cx
Visa rolls out enhanced Subscription Manager for issuers, letting banks offer in-app controls for recurring payments as subscription spending surges.
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Companies grow quieter as polarisation reshapes PR

Last month
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risk & compliance
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ai
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clean technologies
USC Annenberg survey finds companies are becoming more selective in public debate as polarisation boosts the clout of communication teams.
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Venmo links with PayPal for global money transfers

Last month
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crypto
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fintech
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risk & compliance
Venmo now lets users send USD $ transfers directly to PayPal accounts in 90 markets, creating a global person-to-person payments link.
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Generational divides shape how shoppers use green data

Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
Sony

Sony launches WH-1000XM6 in new Sand Pink in India

Last month
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digital entertainment
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hybrid & remote work
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sony
Sony's WH-1000XM6 headphones get a new Sand Pink finish in India, targeting style-conscious users at INR ₹39,990 with no spec changes.
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Taboola predicts five trends reshaping travel marketing

Last month
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data protection
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cx
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martech
Taboola forecasts 2026 travel marketing will hinge on personalisation, mobile-first booking, creator content, social search and first-party data.
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AI in love lives: help for some, a deal-breaker for others

Last month
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genai
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data privacy
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ai
AI is entering couples' counselling, with one in five partners keen for its help and nearly one in six ready to walk away over its use.
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File errors cost firms & push stressed staff to quit

Thu, 12th Feb 2026
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storage
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document management
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digital transformation
Broken documents and file mix-ups are costing firms an average of USD $6,790 per employee each year, a new survey of US workers finds.
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Gen Z more likely to engage with phishing than Boomers

Sat, 31st Jan 2026
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mfa
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phishing
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physical security
Gen Z click on phishing links nearly three times more than Baby Boomers, despite heavier use of multi-factor authentication, Yubico finds.
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PayFit rolls out contextual HR AI copilot to staff

Fri, 23rd Jan 2026
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data protection
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hcm
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erp
PayFit extends its contextual HR AI copilot to 220,000 staff, promising personalised, confidential answers on pay, leave and contracts.
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GenAI & younger buyers reshape Asia Pacific B2B spend

Thu, 22nd Jan 2026
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digital transformation
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cx
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martech
GenAI, risk worries and values-driven younger buyers are rapidly reshaping complex B2B purchasing across Asia Pacific, Forrester finds.
Varun kapoor

AI reshapes banks' role in Asia Pacific financial wellness

Thu, 22nd Jan 2026
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fintech
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cx
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martech
Most APAC banks are failing to meet customers' financial wellness needs, an Adobe index finds, leaving a trust gap ripe for fintechs.
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How AI helps neurodivergent professionals showcase their strengths

Mon, 19th Jan 2026
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data analytics
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erp
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genai
AI tools like Copilot are helping neurodivergent professionals cut cognitive load, boost confidence and turn difference into leadership strength.
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Indian banks pivot loyalty points to travel experiences

Fri, 16th Jan 2026
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fintech
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cx
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martech
Indian banks are overhauling loyalty schemes, swapping cashback for travel, lounges and lifestyle perks to lure Gen Z and affluent cardholders.
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Gen Z staff embrace regular feedback to drive growth at work

Fri, 9th Jan 2026
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e-learning
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hcm
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hybrid & remote work
Gen Z workers want frequent, constructive feedback and mentorship, overturning myths that younger staff are too fragile for criticism at work.