Financial Services stories
Strict compliance has helped banks and insurers outperform retail on inbox placement, as cleaner data now drives better delivery rates.
Most UK lenders now face overlapping FCA, PRA and data rules on AI, as 75 per cent of firms already deploy the technology.
Measured results are now under pressure as firms struggle to turn AI pilots into everyday tools and prove climate plans beyond targets.
Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.
Investors in seven markets will gain access to a diversified Asia Pacific strategy as the bank expands its wealth platform with BlackRock.
Enterprises can now control both chatbot and agent traffic through one gateway as Citrix expands NetScaler for regulated AI deployments.
Without stronger operational foundations, Asia Pacific firms risk turning new security tools into costly bottlenecks instead of productivity gains.
Demand for data governance is rising as regulated organisations spend more on AI, and RecordPoint is betting on partners to capture it.
The ranking bolsters Ricoh's pitch to regulated firms seeking tighter control over physical and digital mail handling in one operating model.
US retail traders can now buy thousands of listed shares through Gemini as the crypto group broadens its regulated app.
Regulated industries may get a safer route to production AI as the tie-up offers tighter control over data, governance and deployment.
Borrowers at the New Jersey credit union can now open consumer loans in six minutes, after automation removed days of manual paperwork.
Irish firms face tighter cyber oversight as HCS expands advisory services for regulated sectors and mid-sized businesses lacking in-house compliance teams.
Banks and brokers gain a single cloud compliance layer as IPC adds Luware Recording across trading and collaboration channels.
Nearly half of businesses have paused or scaled back AI projects as weak cost tracking leaves returns unproven and security gaps widen.
Despite a global funding slowdown, the UK kept its No 2 FinTech spot as investors backed 181 deals worth USD $1.8 billion in H1 2026.
Irish firms risk falling further behind as GPT 5.6 outpaces their ability to retrain staff, redesign workflows and justify AI spend.
Yet only 8% of investors in Singapore said AI drove their last major decision, underscoring demand for human validation.
The Australian credit-reporting firm plans to expand staff and technology after Warburg Pincus agreed to invest, with terms undisclosed.
The bank says the platform is already resolving more enquiries end to end, as it replaces legacy systems across 2 million monthly conversations.