eCommerceNews India - Technology news for digital commerce decision-makers

Ecosystm stories

Theo 2

AI value proving elusive for many Australian firms

Tue, 20th Jan 2026
#
data analytics
#
digital transformation
#
cx
Four in five Australian organisations say they struggle to prove AI delivers business value, blaming poor data access and weak integration.
Indian boardroom ai maze data charts rupee coins stalled returns

Indian firms struggle to turn AI pilots into real ROI gains

Wed, 14th Jan 2026
#
digital transformation
#
cx
#
martech
Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.
Techday 10a59c90e87d1a5fffff

APAC enterprises to prioritise AI ROI by 2025, says report

Thu, 19th Dec 2024
#
digital transformation
#
cx
#
martech
A new report indicates that over half of Asia-Pacific enterprises expect to optimise AI investments for better long-term ROI by 2025, moving beyond initial trials.
Techday 4bfe3b95c06072b76779

Ecosystm acquires CoVentured to boost innovation network

Wed, 3rd Jul 2024
#
uc
#
digital transformation
#
collaboration
Ecosystm acquires AI-powered CoVentured to strengthen its innovation network, integrating over 175 enterprises and boosting collaboration among global giants like Unilever and BP.
Img un1ioe599vecepsgin0yaf4u

Ecosystm & Verint Playbook highlights wider scope needed for CX strategies

Tue, 12th Dec 2023
#
uc
#
data analytics
#
cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
Img 2qnhg37xirxcvzdowzwu1cfd

'Sustainability goals not matching ambition in global businesses, study reveals'

Tue, 5th Dec 2023
#
clean technologies
#
microsoft
#
customers
A new study reveals a wide gap between the high sustainability ambitions of global businesses and their actions.
Gettyimages 1165760299

Vertiv survey shows increased focus on building out the edge

Thu, 3rd Mar 2022
#
hyperscale
#
edge computing
#
dc
Edge computing investments are set to change the profile of the data centre ecosystem over the next five years, according to a new survey by Vertiv.