Chatbots stories
The framework is designed to expose hidden risks in production AI systems that can be missed by conventional one-off tests.
Marketers face new pressure to track brand presence in AI answers, as Conductor's suite helps enterprises monitor citations and sentiment.
Businesses must now manage how AI systems interpret their brands, as Adobe sees discovery traffic from chat tools and browsers rising fast.
The new platform aims to cut routine bookkeeping for small firms by automating payments, reconciliation and tax prep while keeping users in control.
AI use in investing is now mainstream, with 78.3% of 2,100 respondents across 19 countries saying they consult tools for insights.
More than half of organisations have shipped AI tools, but quality problems and weak testing are leaving many projects stranded before production.
Security teams gain a single view of shadow AI as Cloudflare and Wiz connect traffic inspection with cloud asset mapping to spot exposed data.
Most firms lack the live, governed data needed for autonomous AI, with 66% of executives saying real-time access is non-negotiable.
Businesses can now build AI agents without specialist developers, as 8x8 rolls out early access to its Studio on the customer experience platform.
Travellers increasingly using conversational search could redirect hotel bookings away from metasearch and OTAs as AI tools surface live rates.
The new system aims to help businesses turn stalled generative AI pilots into measurable returns by unifying customer data and oversight.
AI agents and service accounts are exposing Australian and New Zealand firms to regulatory, financial and reputational risk as controls lag.
Developers could cut the complexity of running autonomous software as the new tools aim to make long-lived AI agents cheaper and easier to manage.
Customers can now freeze cards or check spending by text or voice, as Revolut joins banks racing to make finance apps conversational.
Shoppers in Malaysia will gain a single AI-led journey across AEON services as the retailer starts linking buying, payments and rewards with Google Cloud.
Brands can now tie ad spend more closely to real purchases, as Wayvia adds confirmed retail sales data to its updated shoppable platform.
Fraud fears and rising smishing are pushing UK firms towards verified RCS and AI-led omnichannel chats, a new study finds.
Partners in the UK channel face rising pressure to prove value as customers switch providers and demand faster innovation, longer-term roadmaps.
Businesses could cut delays and duplicate work as Konverge puts AI inside workflows, while keeping human oversight for compliance.
Travellers could soon book rooms inside chatbots as SiteMinder taps AI assistants to drive live hotel rates and reservations.
