Chatbots stories - Page 14

Rising demand for AI-powered customer support services, omnichannel implementation, and lower chatbot development costs is driving market growth.

With eCommerce and AI working together, sellers must plan for the integration of AI with both technology and company strategy in mind.

Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.

TechDay launches CMOtech Asia Pacific, a site catering to marketing technology decision-makers at large enterprises and government organizations.

Conversational AI and Automation are vital tools to help further promote organisational cohesion and communication, and Uniphore is leading the charge.

Singapore businesses lag behind in their ability to act on customer feedback, and the speed at which they address it, according to Zendesk.

VIS Global announced today that it has entered into a multi-country strategic partnership with Conversational Automation company Uniphore.

Consumer frustrations could be missed opportunities for brands to deliver a better experience while building trust and loyalty.

AI spending in Asia/Pacific's financial services sector is set to reach $4.29bn by 2024, with a CAGR of 22.1% from 2019-2024, according to IDC.

AI adoption vital for New Zealand's economic future, says Accenture. Employee adoption remains a key barrier to scaling the technology.

Network attached storage has emerged as a viable alternative to the traditional storage mechanism in the Asia Pacific.

APAC IT vendors have a significant revenue growth opportunity in digital transformation post-COVID-19, says GlobalData. Increased digital adoption expected.

GlobalData has today revealed that the revenue of AI platforms will grow at a compound annual growth rate (CAGR) of 26.8% between 2019 and 2024.

Analyst firm GlobalData says that revenue across APAC will grow to US$29.3 billion by the same year, driven by growing government acceptance.

Deep learning is driving AI growth in the APAC region, with the market expected to account for 30% of global AI revenue, USD $97.5 billion by 2024.

Vodafone NZ advises customers to use digital customer service methods to reduce reliance on call centres during COVID-19 pandemic.

AI assistants with female voices reinforce harmful gender stereotypes, according to a UN study. Biases in tech could widen the digital skills gap for women.

HubSpot appoints former Google Cloud leader Shahid Nizami as managing director for Asia Pacific. He will be based in Singapore.

Over the next three days, more than 300 startups will congregate in Taiwan's capital for three days full of innovation, networking, and fun.

Netmagic has launched Ramco Systems' HCM Suite to automate HR processes at its data centres, enhancing efficiency and employee experience.