eCommerceNews India - Technology news for digital commerce decision-makers

Change Management stories - Page 3

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Leadership, transformation, and designing what's next for women

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hybrid & remote work
An Iranian tech leader calls for women to claim space in AI and redesign leadership so work and family expand, not limit, their futures.
Jessica turner

Legora names New Zealand lead to drive legal AI use

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data protection
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digital transformation
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rpa
Legora appoints Jessica Turner to spearhead New Zealand push as demand grows for secure AI tools in everyday legal workflows.
It service desk agent biometric facial scan secure auth workflow

1Kosmos adds identity checks to ServiceNow AI workflows

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uc
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surveillance
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biometrics
1Kosmos adds embedded identity checks to ServiceNow AI workflows to curb social engineering in high-risk service desk interactions.
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Keeper connects Jira workflows with privileged access

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siem
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digital transformation
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pam
Keeper launches native Jira integrations to tie security incident workflows directly to privileged access approvals while retaining zero-knowledge controls.
Quinny lei

It's not a gender gap, it's a confidence gap: Rethinking women's participation in the AI era

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digital transformation
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risk & compliance
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genai
In AI‑driven workplaces, women face less a barrier of access than of confidence - and early, everyday experimentation may prove decisive.
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Customer success is not support, it is stewardship

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digital transformation
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erp
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ai
Customer success must evolve from reactive support to strategic stewardship, aligning stakeholders so tech investments deliver lasting value.
Gillian laging coo scopey onsite

AI won't reduce construction disputes unless documentation improves

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devops
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digital transformation
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rpa
AI is flooding construction workflows, but without better, real-time documentation, disputes over contracts and evidence will only intensify.
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Slow patching leaves SMB endpoints exposed for weeks

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it automation
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risk & compliance
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edr
Acronis finds SMBs patch Microsoft flaws in about eight days, but the slowest endpoints stay exposed to known bugs for over five weeks.
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What a stressed market taught me about marketing

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saas
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cmo
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legaltech
In a fatigued legal tech market, one marketing chief found that quiet empathy and mission, not louder features, turned clients into loyal advocates.
Donna yeaw headshot

Reflecting on diversity in leadership: Safety, confidence and different perspectives to empower teams

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hybrid & remote work
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it industry
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marriage equality
A gay woman tech leader shares how change, safety and visibility shaped her inclusive style and why allyship is vital for diverse teams.
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International Women's Day: Expanding access, accelerating progress

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uc
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devops
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data analytics
On International Women's Day, organisations are urged to expand access, invest in mentorship and redefine leadership for true equity.
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Manufacturers see AI gains but data gaps stall scale-up

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uc
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firewalls
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hybrid cloud
Manufacturers reap early AI returns but poor data quality, fragmented tools and network limits block efforts to scale projects enterprise-wide.
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Why women's influence in tech matters beyond headcount

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cx
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martech
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ai
International Women's Day in tech must go beyond hiring targets, giving women real power over what gets designed, funded and shipped.
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CIOs warn AI adoption is outpacing governance skills

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data analytics
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digital transformation
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cx
CIOs say AI adoption is racing ahead of governance, with skills gaps, risk fears and sustainability concerns stalling efforts to scale.
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Vistra & G-P launch unified path for global hiring

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cx
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martech
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hcm
Vistra and G-P unveil a single-contract route to shift firms smoothly from EOR hiring to fully fledged entities in overseas markets.
Darina donohoe headshot

Beyond the pipeline problem: Why transformation starts with culture, not quotas

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digital transformation
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hcm
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it industry
Tech's gender gap won't close with quotas alone; real change depends on everyday culture, practical allyship and genuine sponsorship.
Logicmonitor samantha bala

In the age of AI, human diversity is the defining advantage

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digital transformation
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partner programmes
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risk & compliance
In the AI era, the real edge is not speed or tools but diverse human judgment, shaping fairer, sharper and more resilient decisions.
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GrayCyan unveils AI readiness scorecard for industry

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crm
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manufacturing
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digital transformation
GrayCyan launches an AI readiness and ROI scorecard to test if industrial workflows and systems can truly support responsible automation.
Kellie rigg

Great leaders don't have All the Answers - They Ask The Right Questions

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uc
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hcm
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management
In modern tech, the strongest leaders aren't answer-givers but question-askers, building trust, safety and innovation through curiosity.
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Mid-market firms stall at pilot stage for agentic AI

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devops
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digital transformation
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hyperscale
Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.